Can’t register
Unfortunately, tried to register but no response to me after I confirmed my email. End result: I sm somehow registered but in limbo as no password was created.. No telephone support help shown on the royal mail website. Poor.
Description
Track an Item:
• Simply enter your Royal Mail tracking ID or scan the barcode and we’ll notify you on the progress of your delivery.
Send an Item:
• Quickly and easily buy postage in just a few steps. You can either print your own labels or we can print it for you, just take the QR code on the app to one of our Delivery Office Customer Service Points and have your label printed for free.
Book a Collection:
• Send and return your parcel from home or work? Book a Parcel Collect so you won’t have to go out, because your postie can collect your items from you. And if you can’t print out a label, don’t worry, we’ll bring one with us.
Services Near You:
• We can help you find your nearest drop-off location - Postbox, Parcel Postbox (available 24/7), Royal Mail Delivery Office or Post Office branch including collection times and opening hours.
Book a Redelivery:
• Missed a delivery? Using the Royal Mail App, you can easily book a Redelivery to your address, your neighbour’s address or a local Post Office – and you pick the delivery day!
Change Your Delivery Options to Suit You:
• You can now change where your parcel is delivered, to a Safeplace or neighbour after it has been sent.
Set up a Redirection
•Our Redirection service will ensure you won't miss important documents and will help prevent your personal details falling into the wrong hands.
Many More Great Features:
• Find the size and format of your parcel using our Augmented Reality Parcel Sizer;
• See a photograph of the signature if someone has signed for it, or the Safeplace an item has been delivered to;
• Get proof of postage sent straight to your phone – get that extra peace of mind when dropping off at any of our locations including Parcel Postboxes;
• Save items you are tracking and add an alias name making them easier to identify;
• Save postage receipts – simply take a photo of your receipt and store it to the app;
• Pay a fee – if you’ve received a grey Fee to pay card you can now pay this on the App
• Postcode and address finder – if you’re not sure of a full address, or want to check a postcode, just enter part of the address and we’ll fill in the blanks.
• Click & Drop – the Royal Mail App and Click & Drop work hand in hand, making your interactions more seamless with one login.
• Alexa integration – if you have an Alexa, you can track your item using a nickname you have previously assigned to an item.
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• Simply enter your Royal Mail tracking ID or scan the barcode and we’ll notify you on the progress of your delivery.
Send an Item:
• Quickly and easily buy postage in just a few steps. You can either print your own labels or we can print it for you, just take the QR code on the app to one of our Delivery Office Customer Service Points and have your label printed for free.
Book a Collection:
• Send and return your parcel from home or work? Book a Parcel Collect so you won’t have to go out, because your postie can collect your items from you. And if you can’t print out a label, don’t worry, we’ll bring one with us.
Services Near You:
• We can help you find your nearest drop-off location - Postbox, Parcel Postbox (available 24/7), Royal Mail Delivery Office or Post Office branch including collection times and opening hours.
Book a Redelivery:
• Missed a delivery? Using the Royal Mail App, you can easily book a Redelivery to your address, your neighbour’s address or a local Post Office – and you pick the delivery day!
Change Your Delivery Options to Suit You:
• You can now change where your parcel is delivered, to a Safeplace or neighbour after it has been sent.
Set up a Redirection
•Our Redirection service will ensure you won't miss important documents and will help prevent your personal details falling into the wrong hands.
Many More Great Features:
• Find the size and format of your parcel using our Augmented Reality Parcel Sizer;
• See a photograph of the signature if someone has signed for it, or the Safeplace an item has been delivered to;
• Get proof of postage sent straight to your phone – get that extra peace of mind when dropping off at any of our locations including Parcel Postboxes;
• Save items you are tracking and add an alias name making them easier to identify;
• Save postage receipts – simply take a photo of your receipt and store it to the app;
• Pay a fee – if you’ve received a grey Fee to pay card you can now pay this on the App
• Postcode and address finder – if you’re not sure of a full address, or want to check a postcode, just enter part of the address and we’ll fill in the blanks.
• Click & Drop – the Royal Mail App and Click & Drop work hand in hand, making your interactions more seamless with one login.
• Alexa integration – if you have an Alexa, you can track your item using a nickname you have previously assigned to an item.
Screenshots
Royal Mail FAQ
-
Is Royal Mail free?
Yes, Royal Mail is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is Royal Mail legit?
⚠️ The Royal Mail app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does Royal Mail cost?
Royal Mail is free.
-
What is Royal Mail revenue?
To get estimated revenue of Royal Mail app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.43 out of 5
53 ratings in Switzerland
5 star
37
4 star
10
3 star
2
2 star
0
1 star
4
Ratings History
Royal Mail Reviews
Still cannot log in
Oh no something gone wrong try again later. I’ve never been able to log in to this app despite having a RM accountant gave no issues logging on using the website but the app always comes up with the above message. I’ve deleted app and reinstalled over and over but it’s just a waste of time.
Why on Earth
Why insist that your customers download your app…. When it is not complete? Your poor employees have to repeatedly try to deliver packages all because you still can’t say to leave a neighbour on the app. Pointless.
No delivery options
We ordered a package for delivery from Amazon. It was meant to be riveted on 27 June. We were hole that day - all day - waiting for the parcel. There was no attempt to ring our door bill and no calling card was left. Now the app says there are not other delivery options for this parcel and yet we cannot contact anyone to ascertain how it can be delivered.
App is unusable
The app is so glitched it’s unusable- i’ve seen similar reviews- when setting up your account it never asks to create a password but will take you to the login page when you’ve input some details, so anything you type in will be the incorrect password, if you click to rest password you’ll never receive the email to do so because you’re account has not been created yet! shocking for such a large company to have this faulty of an app
Hopeless
Supposed to be able to set delivery preferences but when you try all you get is oops something went wrong
Very low delivery
Not sure what the issue is but recently it appears that post is not delivered daily and everything comes on one day? Is post ‘saved up’ and delivered on a single day rather than daily?? Recent postal delays have created serious issues for me which is down to very slow delivery.
On time but damaged
My parcel was delivered within the window I was given, and was posted through my letterbox. However, somewhere in transit it picked up some cosmetic damage. Not worth claiming for but damaged nevertheless. Royal Mail are normally better than that.
Pointless
Setting up the app is a nause! Absolutely no point other than your limited amount of attempts to check on delivery status a day. Another terrible scheme to make you sign up to the inevitable bombardment of emails. Much respect to the Royal Mail employees, they do an excellent job and our local postman is exceptional, the app however, is very much what you’d expect! Sub standard features with very benefit.
Very bad
What is the delivery company ever that I have found? Never capable to deliver in time all the deliveries are late and most of them lost nothing good about this delivery services.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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2
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Top Free
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38
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Royal Mail Installs
Last 30 days
Royal Mail Revenue
Last 30 daysRoyal Mail Revenue and Downloads
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App Info
- Category
- Lifestyle
- Publisher
- Royal Mail Group
- Languages
- Recent release
- 16.0.8 (1 month ago )
- Released on
- Apr 12, 2019 (5 years ago )
- Also available in
- United Kingdom , Germany , Switzerland , Australia , Canada , Czechia , France , Italy , Mexico , Malaysia , Philippines , Poland , Russia , Türkiye , United States
- Last Updated
- 3 days ago
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