Royal Resorts - Reviews, Revenue and Downloads - Apple App Store

Description

Mobile App for Royal Resorts guests.

We want you to have a great vacation with us at Royal Resorts. This App will save you time during your stay.

If you are a Member use your email and PIN (Personal Identification Number) to log in. If you don’t know what your PIN is or can’t remember it, you can retrieve it by supplying your email before you log in.

By using this App, keeping tabs on all your vacation transactions is easy and the results are immediate. You can register the members of your travel group prior to arrival. During your stay, check all your purchases and orders and confirm them the moment you make them. Before you check out you can even use the App to pay your bill with your credit card.

Features:

• Retrieve your PIN.
• Check your past, current and future reservations.
• Speed up the check in process at your resort by preregistering the guests on each reservation prior to arrival.
• Check your account, the amount spent per key card and the grand total.
• Review your account details for items and services that you have purchased the moment that you sign for the transaction.
• Pay your account in full or partially with your credit card using the safe payment tool.
• Request your resort departure pass.

Hide.. Show more..

Screenshots

User Rating

2.67 out of 5

33 ratings in United States

5 star

4 star

3 star

2 star

1 star

Ratings History

Reviews

No Comments Opportunity

The app conveniently lacks a Comments opportunity to allow patrons to sound off about service deficiencies and culinary travesties.

Needs update for restaurants

Restaurant list is outdated. The Royal Sand’s “new” restaurants are not shown. Can only make a reservation at Hacienda Sisal at the Royal Sands. Does show upcoming stay and transfers. I expect this app will go away with the new owner (Holiday Inn).

BROKEN on IOS 16.5

Unusable and crashes when you open services. Very frustrating when the staff tells you to use the USELESS app….. Just give me a paper menu like every other normal Hotel.

Disappointed

My app when I first downloaded it worked great. 2nd trip down and the app does not have my up coming trip. I called to inquire and was told my new trip would show up 7 days prior to my vacation. I am 3 days out and still no current trip loaded so I am unable to make reservations, shop at the store or arrange transportation through the app. I reloaded the app and it still doesn’t work. So disappointed!

Doesn’t work as advertised

I downloaded the app and tried to use it, but doesn’t have any of the features shown. Wish it were improved to incorporate everything.

Poor app

Doesn’t work at all. I deleted it and reinstalled and when I open it there’s nothing there. Every thing is blank except restaurants and activities. It won’t let me access my account information or pay my bill. Very frustrating I don’t have any alternative but to call them. So much for the ease of using the app!

very limited

I have IOS 13.1. I like the app because I can view my charges. But the print is extremely small and will not allow my IPAD to expand to enlarge the print.

A misplaced review

The previous 1-star is NOT A royal resort- they do not own the grand princess riveria

Still needs some work

Great for tracking expenses but in order to get points applied correctly you have to go to the front desk to check out. It would be nice if you could assign the points to the particular member and close out on the app without having to go to the front desk and stand in line.

Needs work

I get the idea of this app but it needs work.. as for people complaining about the resort, go cry to to a review site.. who in there right mind would take a timeshare tour on there last day?

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Peru Travel	399
Top Free	Mexico Travel	409

Name	Reviews	Recent release
XCARET! The best parks in Riviera Maya	53	2 weeks ago
Westin® Vacation Club Vacation Travel	4	2 weeks ago
Park Royal Hotels & Resorts 5 Stars hotels	0	4 months ago
Vidanta Resorts	42	3 months ago
USA Transfers Clients Helpful utilities on your trip	35	1 year ago
Marriott Vacation Club Vacation Travel	120	2 weeks ago
Interval International To Go Exchange, Getaways & More	108	1 month ago
Wyndham Grand Cancun	0	1 year ago
Pueblo Bonito Golf & Spa Resorts	105	1 month ago
MapChick's Isla Mujeres	26	2 years ago

Name