4.09 out of 5
22 ratings in United States
Every time I try RSL and prebook and reserve a car. They never show up. I have to chat and 30-40 minutes later they send someone. I’ve had to grab a taxi urgently every time. Not worth the stress. Unreliable, no integrity. Shouldn’t be in business.
Booked a ride. App said 6 minutes away, car didn’t come for 15 minutes. When I got in he told me he can only accept cash. I booked through the app specifically because I didn’t have cash. I had to get out of his car, and thanks to this I am now missing my appointment this morning.
1. Whenever I chose credit card payment option, I always ended up paying cash to the driver as the card never got deducted. 2. The driver chose to ignore the confirmed pick up, after 5 minutes, and he asked me to cancel the ride which I had to pay for, I also had to wait for him. Even though I stated in the app that the driver wasn’t responding. Obviously not my fault, but the driver’s but I still got charged the cancellation fee, there is no option in the app to solve this problem. Why was this cancellation fee able to be charged on my card and not the normal payment? And why did I have to pay for the cancellation fee when it wasn’t my fault? 3. The call center of RSL never picked up the phone.
تطبيق RSL app يستاهل الدعم
Prompt pick up , highly recommended service from vehicle being clean to driver ,customer service and from pick up to drop off 👌👌👌👌👌👌
I wanted to try out this new application but nothing works at all. When I try to put a pick up location the application crashes. When I ordered a taxi. It just keeps requesting (looking for a taxi) for hours and there’s nothing found and in the end it says “ride canceled”.
Cool rsl 281
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Category
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Rank
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Top Free
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432
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