App has stopped working - won’t open
Have been using for two years without issue but now it want open
1.76 out of 5
42 ratings in United Kingdom
Have been using for two years without issue but now it want open
Haven’t been able to open the app since yesterday so deleted and trying to upload it again but without success? Just getting a blank white screen? Absolute nightmare as this is the only place I have meticulously recorded my dogs seizures, not sure what to do next to try and retrieve this information?
Really useful App and used to store all my Dogs seizure activity. But today have tried to go into App to log this mornings seizure and it won’t open. 2 years of seizure activity lost. What happened to the App??
You upgraded the app and now all the data has gone. You gave no warning this is a nightmare!!!!
I’ve not been able to log the last 2 seizures as the app says the date entered is not the correct format hh.mm BUT it is the right format. Please repair the app and get it working properly- it’s a valuable app for Epi owners
When you rely on an app to record Important information it’s poor quality that it’s not working. When it works it’s good but now I don’t know if all data is lost. It’s just not opening.
This app has been great so far but now can no longer log in to the app it just goes to a spinning circle and no further, very disappointed.
Up until yesterday this app worked fine. I tried to go on the app last night and it told me to log in. Using the correct details it said that the login was not recognised and so I reset my password. I still have not received a reset email password and I have done this 5 times now . This bug needs fixing as I need to access my dogs data and logs
Lost all the information for no reason.
It says internet connection required when you try and log in please help as we can’t access data!
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