Not smooth setup
It auto connected to some duplicate “unknown” device before I found the actual device. Then I tried to update firmware and it keeps freezing.
Yes, Saris Utility is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Saris Utility app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Saris Utility is free.
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4.06 out of 5
49 ratings in Japan
It auto connected to some duplicate “unknown” device before I found the actual device. Then I tried to update firmware and it keeps freezing.
I bought a Saris indoor trainer that included the Saris sensor (cadence/speed), tried to set it up (many times already) with the utility but unfortunately the app does not connect to the sensor neither in cadence nor speed. I give this a 3 star rating because the sensor works with Rouvy… wished this could be different.
The app will not calibrate with my Saris smart trainer. The MPH readings are way off in calibration, making it impossible to maintain the instructed sleed. Seems pretty stupid
Despite the fact that it’s blinking green~can’t even calibrate my new trainer.
I use the trainer with ZWIFT, Rouvy, and other apps. However, the Saris app will not find sensor. Have tried installing multiple times with no change. Very disappointing.
A smart trainer that costs $1,000 yet an app that looks like a middle school intern made it. you seriously need to get on Wahoos level of interface design. This app is basic and clunky.
Some time in the last year Saris’s app stopped supporting the Cycleops Powerbeam Pro smart trainer. Owners can no longer calibrate their trainers for Zwift or RGT. The developers should make available the legacy app to allow us to continue using our trainers.
Just installed the latest firmware and recalibrated my Hammer2 5 times and still watts are way too low when peddling with hard effort. Not the first time this has happened and makes me regret buying a Hammer from Cycleops. Thinking of just giving in and buying a Wahoo Kickr to avoid all this frustration, including ERG mode shutting off my trainer in workouts by putting it in sleep mode.
I can’t be the only one a little annoyed with the slide bar. Why is (+10) on the decrease-the-power end and (-10) on the increase-the-power end of the “slide bar”. It’s bass-awkwards. Plus it’s not really a slide bar. While it looks like one could put their finger on the button and side it (as the name implies), a person can’t actually do that. So, it’s not actually a slide bar, it’s just a status bar. Which again, runs backwards in relation to the plus and minus buttons. Also, why not more presets in increments of 50 in two columns instead of one-hundred watts going completely across the screen? Such as: 50 | 75 100 | 150 200 | 250 300 | 350 400 | 450 Then you will have a well functioning, end-user oriented, intuitive app. But those are just the options of someone with a visual communication degree. :)
Overall, the app does what you need. Calibrates and performs basic erg mode control of your trainer. The UI is functional, but not pretty. Some ability to co trim the erg mode settings for when you need to would be nice. I would love to be able to set buttons for 350, 275w etc beyond just using the built in numbers and +/- 10w.