Bad customer support
Unfortunately very bad customer service
SeaWorld
Published by:
SeaWorld Parks & Entertainment
Description
The SeaWorld App is your must-have in-park companion for your entire experience in Orlando, San Antonio, or San Diego. It’s free and easy to use.
GUIDE
• Plan your day in the park!
• Discover park amenities including animal experiences, shows, rides, events, and dining
• View upcoming showtimes so you can plan your next move
• Upgrade your in-park experience with a Quick Queue®, All Day Dining Deal or reserved seating for shows
• Switch locations when traveling to other parks
• View park hours for the day
MY VISIT
• Turn your phone into your ticket!
• Access your Annual Passes and barcodes to use your discount in the park
• Access your Pass Member benefits and information
• View your purchases and barcodes for easy redemption
• Purchase in-park add-ons and upgrades to optimize your day
MAPS
• Get to the fun faster!
• Explore our new interactive maps to see your location and nearby attractions
• Find your way in the park with directions to nearby points of interest
• Filter points of interest by type, including animal experiences, shows and rides
• Locate the closest restroom, including family restrooms
• Search the name of an attraction or point of interest to find exactly what you are looking for
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GUIDE
• Plan your day in the park!
• Discover park amenities including animal experiences, shows, rides, events, and dining
• View upcoming showtimes so you can plan your next move
• Upgrade your in-park experience with a Quick Queue®, All Day Dining Deal or reserved seating for shows
• Switch locations when traveling to other parks
• View park hours for the day
MY VISIT
• Turn your phone into your ticket!
• Access your Annual Passes and barcodes to use your discount in the park
• Access your Pass Member benefits and information
• View your purchases and barcodes for easy redemption
• Purchase in-park add-ons and upgrades to optimize your day
MAPS
• Get to the fun faster!
• Explore our new interactive maps to see your location and nearby attractions
• Find your way in the park with directions to nearby points of interest
• Filter points of interest by type, including animal experiences, shows and rides
• Locate the closest restroom, including family restrooms
• Search the name of an attraction or point of interest to find exactly what you are looking for
Screenshots
SeaWorld FAQ
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Is SeaWorld free?
Yes, SeaWorld is completely free and it doesn't have any in-app purchases or subscriptions.
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Is SeaWorld legit?
⚠️ The SeaWorld app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does SeaWorld cost?
SeaWorld is free.
-
What is SeaWorld revenue?
To get estimated revenue of SeaWorld app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.8 out of 5
30 ratings in United Arab Emirates
5 star
27
4 star
2
3 star
0
2 star
0
1 star
1
Ratings History
SeaWorld Reviews
Does not properly update ride times
This app is pointless for anything except the map. Ride times are not properly updated and are strongly incorrect from what is actually posted on the sign.
Wait times are wrong
Do not rely on the wait times on the app. It kept showing 10 minutes wait time for some rides while in reality the wait times were 90-120 minutes. They need to fix this.
Wait times problem
The wait time on Mako is 5 minutes, even though in person it’s 75 minutes. It’s very not reliable and made me walk around the whole park for a long wait time. I also missed the dolphin show since I went around the park for nothing, this has made me sad. So they need to make it more reliable.
Not accurate
The app works but has major issues. Wait times not accurate at all. You can’t plan anything due to that. Would walk across park only to find wait time 50-60 minutes MORE. The map navigation also made no sense. The routes were often not the shortest. The map is at least accurate.
Needs improvement
The app is great to carry around a map (although for some reason they have removed the arrow that indicates direction on it) You can have your pass easily available for parking and in park discounts, but to get to any additional tickets you have to scroll in all your purchases, once a ticket is used it is not removed so you cannot tell what is active vs used.
Wait Times not Accurate
Seaworld Orlando - wait times are never the same as what the ride says…. Universal and Disney have figured this out, why can’t SeaWorld?
Worst accuracy EVER
If I could give it no star I would. This app has the worst inaccuracy I’ve ever seen. Multiple times the app would display rides with a time that would be less than an hour only for the time near the enterance of the ride to be an additional 2-3 hours more. I refreshed the app to see if it would reflect the new time but they wouldn’t. And trust me I tired multiple times to refresh the app.
Not user friendly
Found this App very frustrating. Took too many touches to find what I needed. Too many locations to find the same things but the same information was not in all locations. The map is almost unusable. Could not tell which direction I was facing until I walked the wrong way. Take notes from Google maps and try again.
Weight shaming
So I went on two rides and they said I was too big to ride so they had to kicked me out of that ride. So if you are like big. I won’t recommend
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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109
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Top Free
|
|
169
|
|
Top Free
|
|
235
|
|
Top Free
|
|
265
|
|
Top Free
|
|
292
|
Keywords
SeaWorld Competitors
SeaWorld Installs
Last 30 days
SeaWorld Revenue
Last 30 daysSeaWorld Revenue and Downloads
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App Info
- Category
- Entertainment
- Publisher
-
SeaWorld Parks & Entertainment
- Languages
- English
- Recent release
- 7.2.28 (1 month ago )
- Released on
- Sep 25, 2010 (14 years ago )
- Also available in
- United States, Mexico, Brazil, United Kingdom, Canada, Colombia, Ecuador, South Korea, Peru, Germany, Chile, China, Ireland, Australia, India, Switzerland, France, Argentina, Netherlands, Israel, Taiwan, Saudi Arabia, Kuwait, Japan, Austria, Spain, Dominican Republic, Italy, United Arab Emirates, South Africa, Philippines, Norway, Egypt, Hungary, New Zealand, Czechia, Sweden, Poland, Denmark, Thailand, Belgium, Singapore, Portugal, Vietnam, Türkiye, Romania, Hong Kong SAR China, Indonesia, Russia, Iceland, Malta, Ukraine, Greece, Pakistan, Malaysia, Kazakhstan, Nigeria, Finland, Algeria, Sri Lanka, Lebanon, Belarus, Azerbaijan
- Last Updated
- 1 week ago
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