Securitas Interactive

Spent lots of extra money to get great coverage and service but disappointing. Settings with wifi don’t hold, camera doesn’t always notify someone in the yard, support by email poor and not great by phone. The owner came out and was great but alas things fell apart in the following 3 weeks. We are seriously considering disconnecting.

I strongly advise against engaging with this company. In less than two months of being their customer, we have faced a barrage of dishonesty and incompetence. Their repeated false claims, from misleading product descriptions to deceptive service assurances, reveal a shocking lack of integrity. Notably, their technicians not only failed to deliver on the promised service but also caused significant damage to our modem during their visits. This led to charges from our internet service provider, which they adamantly refuse to acknowledge or rectify. Despite multiple attempts to address these issues, including technician visits and numerous calls, our problems persist. This company's behavior is not only unethical but also legally questionable. Their actions have caused us substantial financial losses, undue stress, and significant inconvenience. I urge anyone considering their services to exercise extreme caution. In my professional opinion, considering the damages incurred within such a short span, pursuing legal recourse might be a viable option which we plan on pursuing.

Mauvais service tu envoie un billet pour un Tecnicien et il te rappel pas ….

Time for some updates , the app is bugging , losing some images and features.

Very slow viewing cameras

Merci ;)

I can’t unarmed my house with the keypad door lock, customer service not open.. Not handy stay with Vivint.

Would LOVE OUT of our contract. Absolutely the WORST security system out there. Hard to use, always problems with it. Should of went with NEST

The app is typical, nothing special. The company is TERRIBLE to deal with. Customer service is horrible. Save yourselves….

Le temp de réaction pour visionner une caméra qui a détecté un mouvement est extrêmement long