Selfwealth | Trade Shares

Can’t log in through the app but can log in on the browser. App is a waste of time. Hope they fix it.

Can’t even login

I want to support these guys I really do but the app is still awful. The clearance times for cash are ridiculous. For example I accidentally sent cash to my self wealth account on Saturday. It should take exactly 0 seconds for me to transfer that cash back out once it arrives. It’s now Wednesday afternoon and I still can’t get my cash back out. Also, the delays to send cash to USD and buy and sell US shares are so slow I can’t trust it to be off any use. It’s also frustrating that any stop loss has an expiry when it’s a critical necessity to limit losses eternally. Id gladly update this review in the future if the above things improve.

I don’t find this app intuitive, it has metrics I don’t care about (daily performance? What am I, a day trader?) and compares to market…which market? I have a diversified portfolio of international ETFs, what are you comparing to? Over what period? I’m not interested in my “wealth score” or “safety score”. You have no clue what my goals and objectives are, so trying to influence my decision making through these “metrics” is stupid. How about you present my portfolio, allow me to choose what I compare to and over the time period I want…maybe you could put things like account details somewhere I could find them… This app is awful, I’m only using it because my SMSF links to it and I’m hoping I can ignore this garbage going forward…

Forgets the saved password, pin and Face ID. Forces you to log in via a browser. Why have an app if you need to log in to the browser anyways ? The website works fine, I’d just use that tbh

I use the app as a backup to desktop trading. Used to have lots of issues with logging in and reauthenticating but these issues now seem to be solved. Great platform and getting better as time goes on, keep up the good work guys

Each new iteration creates new annoyances, which after being reported to support remains unfixed.

The app is rubbish. I use the website almost exclusively and the app as a last resort/when away from computer to check. But why is the only order expiry option ‘Day Only’??? That’s crazy. And when editing an existing order placed via the website with a future date, editing via the app changes the expiry to Day Only!! The last update was fun too…had to setup whole app again from scratch like I downloaded for first time…password, PIN and touch.

Signing in is a nightmare. How can it be so hard?? Once you finally get in the Home Screen is useless. Just make it like the web site. Now, I get a reply from support with some platitude. Dont bother. Just fix the things everyone is complaining about.

This app has been poor for years now. It’s unresponsive, often locks up, has visual glitches and frequent malfunctions. I stopped using the app a year or so ago. Just opened it again today and it’s still terrible! Figured it was time for the one star review.