Trusted app✨
I never get disappoint on my order
4.89 out of 5
4,814 ratings in Philippines
I never get disappoint on my order
I think ladies love it very much. For me I’m not happy about difficult to fill up the credit card method application form
this app is awesome.
I have tried to purchase stuff from the app to no avail. Error keeps on popping up for a few weeks now. Useless and crappy app!
Payment and order placement process is a nightmare. Somehow you can't change the promo code. Also, my payment has failed twice with a mobile payment method. Then I tried with a card and payment failed but they took the money. It still hasn't gotten back to my account still even after reporting it multiple times. Their customer service is also really poor and unresponsive. I was really excited with my first purchase but I'm unlikely to proceed if this won't be resolved ASAP.
It's so annoying that I always have to sign it whenever I open the app.
Very responsive customer service! I missed using the discount code for my first in-app purchase so I gave a feedback to their customer service team. They came back to me immediately with an answer and even processed the reversal of the total to apply the discount. Also received the package promptly in a robust packing manner/durable material. Thank you! Looking forward to my next equally satisfying shopping experience with Sephora.
💯
Just opened the app again to order after 3 months. The app can’t seem to save my address even if I input it at checkout or the account settings. I’ve missed out on an item bec of this
I’m very disappointed that I downloaded the app. I love Sephora stores and always buy from them if they’re in a city I’m visiting. Was excited to find out they had an app here in the Philippines. Sadly items take so long to load and I checked other apps on my phone to see if they had the same problem but they were all loading fine. Takes an excruciatingly long time just to search an item and I got frustrated. Will try again tomorrow, if it’s still the same then I will delete the app and stick to only buying from physical stores.
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
17
|
Top Free
|
|
21
|
Top Free
|
|
26
|
Top Free
|
|
28
|
Top Free
|
|
30
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