Do not download, look for other options.
Sg bikes is a deceitful, sleazy, and fraudulent company that cares more about tricking users into giving them a quick buck as opposed to making a working product, let alone a good one. Their “free trial” requires you to top up money to proceed— a scummy strategy that shows the company has no faith in their product to actually retain customers and hopes instead to make one off transactions from unknowing tourists. The camera to scan the QR code to unlock the bike is smooth and without issue, yet EVERY SINGLE TIME my friend and I tried to end trip, the camera would not focus. The only way we could end it was to provide feedback. About the bike themselves, I’ve unlocked three so far, and two of them had loose chains. Do not use this app, do not use their bikes. Look for other options.
