SG Bike

Latest iOS, App is sluggish and the text is all over the place. Takes a very long time for the app to realise bike is locked and to make the parking scanner appear. Please fix asap.

Except that the bike can be borrowed when it is installed for the first time. Then on the east coast and various regions on the west coast, no available bike could be found according to the map of the app. It's either false information or it can't be unlocked and used. And the recharge is non-refundable! Total scam and rubbish company.

I tried to get a code to set up my account 4 times and nothing. I had no problem downloading the Anybike app and getting it to work.

Almost all of the bikes are faulty. And the premium ones do not even include baskets. So inconvenient. Can’t contact the service line either when we were having trouble with the parking area. The worst, honestly.

Do not download. They automatically renew and charge you $11.90 a month. And there’s a place on the app to disable that.

Is this app for touristry purposes? Cause they dont take any numbers but SG. Pls fix

Very buggy app do not use. The creators should be sued

I’ve had a great experience with SG Bikes. I always find them at certain go-to biking areas (yeah, you obviously have to verify in advance) and even at busy times like weekends, I can manage to check one out. I had tried a different bike app initially but could never find its bikes. It’s so convenient and super affordable- so now I can keep up with my kids on their bikes without the hassle and cost of having to buy my own! I had an AWESOME experience with customer service when I (basically my fault!) left my bike outside 7-11 in ECP this weekend for 10 mins…and when I got back, it was gone! I was pretty worried about this all weekend but customer service relieved me of all my stress and has refunded me all the money up until the point I reported it missing with no hassle at all! I’m most impressed with that! Great and convenient product - awesome customer service!

Going to 2 different designated areas to park the bike and the app still accuses me of parking outside designated areas?!

I tried the service and kept being annoyed at finding that bikes listed at being at a certain location simply were often not there. I then found to my shock that Autorenewal was automatically turned so my account I had kept paying for a pass that I didn’t use (which is dishonest to users to have autorenewal on payments directly on as no receipts or etc in the email, but is stated in the Pass’s rules in small print, so the idiocy is on me). However, when I turned it off, I realised the next month the app was still charging me and that despite turning it off, the auto renewal setting had switched back on, charging me again. They also don’t allow you to delete your card. The whole experience was an expensive and major rip off