New Update - Unable to connect loan
After the most recent update (I updated today) is showing an error message when I insert information to find my loan. It is also occurring on the website as well.
Shellpoint
Published by:
Newrez
Description
Shellpoint:
Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more!
Download the Shellpoint app to:
- View a snapshot of your current loan, including account details, recent activity, and payment info.
- Make a one-time payment, view pending payments, or schedule recurring payments.
- Access statements and documents.
Who is Shellpoint Mortgage Servicing?
Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.
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Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more!
Download the Shellpoint app to:
- View a snapshot of your current loan, including account details, recent activity, and payment info.
- Make a one-time payment, view pending payments, or schedule recurring payments.
- Access statements and documents.
Who is Shellpoint Mortgage Servicing?
Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.
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Shellpoint FAQ
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Is Shellpoint free?
Yes, Shellpoint is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Shellpoint legit?
🤔 The Shellpoint app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote -
How much does Shellpoint cost?
Shellpoint is free.
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What is Shellpoint revenue?
To get estimated revenue of Shellpoint app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in France yet.
Ratings History
Shellpoint Reviews
Horrible app
It crashes all the time
Partial Payment Section
Need to have a section for partial payment.
Not working
Is this app working for anybody?
App is broken!
The app says ”please wait” and never opens.
Customer Service
I give it 1 should be negative one. I’ve been trying over a month to get a response from a human. Via text message, email or phone. I have all the money and have been trying to make my house payment for my Venmo account. Unable to. I have opened a new checking account. Just so I could transfer money from Venmo to that checking account so I could pay you people. Because I can’t get anybody to talk to me to tell me how to get you guys paid from my Venmo
Shellpoint app
Appreciate being able to make a payment with only a few clicks and not having to insert account numbers each time
Accountability
Your app. would better serve the customer if it was up to date and accurate.
Better off using the website
App is terribly slow loading to see payment history, make payments, view statements/details. Just this last weekend I got a notification of someone else’s loan payment - it showed the other persons address and payment info. If it’s not ready for consumer use it should not be released.
Heloc
This website was very easy to use and informative. Thank you very much.
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