SIMPLEconnect®

disconnects every time is used once in the app

Error and Info messages keep popping up in areas I need to enter data like “Home name” I can enter a name but get an error message when i do enter. I rate ZERO stars for this app.

Doesn’t work

My favorite feature of the new app is how it locks up as soon as you open it. Good job guys!

The “continue with fewer features” is unclickable … furthermore the “create account” or I already have an account options are also unclickable, thus rendering this app 100% useless and defective!

If you try to add more than one Hunter fan to Apple Home, you will repeatedly get the error that the new fan has already been added. This is a major flaw in this app.

Setting up my costly smart ceiling fan with Alexa was unnecessarily complicated. The default behavior of the Hunter app is to setup via Apple home kit- which I’ve never used or wanted. Home kit requires odd permissions such as precise location to be enabled. Hunter- please join the rest the smart home world and skip the forced Apple integration. I did find later that there’s a “legacy” method to add a device, which may have followed standard smart home procedures, but there’s no reason for that to be buried in a second menu.

Installed fan and it synced no problems. Very easy to use.

Update 2023/12/15 I tried again with a second fan. Nothing! Exactly the same behavior. I think the App and (smart) ceiling fans from Hunter will be away from me for a long time. Funny part. App developers react only to rewiews with 4 stars minimum. 🎅 ————— I have given up trying to connect the fan to the app. The app finds the fan, but then explains that it is not possible to connect the fan. In the end I don’t care. I just use the regular remote.

I have five fans. I have had them for five years. 2 of them occasionally stop working for no reason and I have to repair them. No idea why. Always the same two. Very annoying. This happens every few weeks. The rest usually work. Lately (past six months), the app stops working. And in Home, they show not responding. Rebooting the internet and my Apple TVs sometimes helps, but with each update it becomes more frequent and troublesome. As of right now, none of my fans work anymore in the app or Home. These are my only HomeKit accessories with issues too.