Sittr

Downloaded the app and tried to sign up but struggled to sign up. A error dialog box will pop up!!

Getting a babysitter has never been made so easy! We have used this app several times and had the best babysitters ever! They have lots of experience and are professional. We are two working parents and recently ran out of sick leave to look after our daughter. We found a wonderful Carer at very short notice to help us look after our daughter at home. 10/10 recommend this app.

Great app for carers to earn extra money but issues with my profile and unable to receive emails of jobs posted, no communication from support

I find Sittr a great site to source babysitting. I have been on the site now for over 7 years. The families I have meet are wonderful people and some have made me a part of their family. It’s appeal to me is the couples that have me look after their treasures want to use a site that give them a high calibre of babysitters.

I'm a nanny, when I found this application I loved it, but a dad canceled me before the time making me leave in the middle of the morning, after that my payment was never processed, I've been writing for 3 weeks and they have never responded, so far I already have 4 pending payments! I've sent emails, I've sent messages and they don't even give me an answer, what a disappointment I feel cheated 🥲

While I was very happy with the booking process and my sitter was great, I was charged twice and have emailed and used chat function multiple times without a response. It’s been over three weeks now. Disappointed.

Honest this app is great. Very good for babysitters and parents alike to find each other. My biggest gripe however is the lack of tech support. The app asks for background check for carers such as WWC etc. mine recently expired so I obtained a new one and submitted it for review. Nothing happened. I’ve sent off so many messages to the built in support system and have never heard a response. Looking back I haven’t been able to reach tech support for 3 years. So the app is great if it works. But if you run to to a problem you are far out of luck. I can’t even begin to calculate how many postings I have missed out on because I simply can’t get this issue resolved.

I have used Sittr a number of times and previously had been a huge advocate, recommending it to other parents for the ease of connecting with babysitters you can trust. However I was charged to my credit card twice the last time I had a sitter, and have not been able to get in touch with anyone to organise a refund. I’ve emailed customer service at least twice and used the chat function in app to prompt contact multiple times and there’s been nothing back. It’s so frustrating. Hoping this review helps me get some traction!

I recently have been going through the sign up process but have come across a few issues. Sadly there seems to be no real way to contact an actual person in order to sort out the issues is there some phone no. Where I can talk to a person to get the issues resolved

Friday evening and the carer cancels the booking with no notice. Won’t be using again