2.03 out of 5
35 ratings in United States
Based on older reviews, I surmise that this app used to leave something to be desired. However, I think it works great now once you're logged in. The routing works well and it has all the details you need. Buying the tickets is easy, and you can buy them for multiple people. The only improvement I could think of would be to integrate Apple Pay, but I can understand not doing that since I don’t think it’s very popular in Belgium
Every time I try to log in to purchase a ticket, I get a message that a “technical error has occurred.” What’s the point of this app?
I just noticed the little snowflakes that brighten up the app icon - I love it! Whoever thought of this, kudos to you - it made me smile and feel more festive :) Also the app works great imo. I use it to book tickets on the fly which is so neat because it saves me time and anguish by not having to find and walk to a ticket booth. I also use it to see if my train is delayed, which it usually is but that’s not the app's fault.
I’ve read some of the one-star reviews of this app and sympathize with the frustrations of these users. They make some very valid and helpful observations. However, I think the developers really took the feedback to heart and worked hard to fix these gaps. I give it ⭐️⭐️⭐️⭐️⭐️ and had a very smooth experience with good UX. I entered my AMEX card information once, then it was a single click to purchase tickets for any subsequent trips. The “favorites” function is helpful as I can tentatively choose options for going to the airport, then purchase once I commit to a specific schedule. One feature that would be additionally helpful would be to build an option to download the e-ticket to Apple Wallet.
The app stops working when you try to create an account. Useless.
The app lacks important details. Say you want to go from Brussels to Bruges. The app tells you to get on a train at quay 6 at a certain time. The train will be labeled something else, like Ostende but the app won’t tell you that, nor will the app list all the stops the train makes so you can understand if you are on the right train or not. By comparison, a popular metro map app for Paris tells you get on a train at. A certain station and time IN THE DIRECTION of “xyz” and most often lists the number of stops before your destination. We used this app for 2 days I Belgium and ended up in the wrong train about 50% of the time. In addition, you can not access the raw time tables, nor can you see which trains left a station at any time from a given station. You can’t even look up the train you may be on if it has left the station. Best get as many time tables as you can and figure it out manually yourself.
This app is so broken that after you install it you can’t even open it. I’ve tried reinstalling it and tried restarting my phone and everything. It’s all up to date. The app literally just doesn’t even open.
I tried to purchase a multi trip pass but it does not show in the app. I guessed one must create an account in our order to do so. But when I tried to create an account, after entering all the information, it never sent the verification email that is needed to validate the account. I gave up. I should have read the reviews first.
The app used to be great. Now it doesn’t function, can’t buy ticket, can’t log in. Currently it’s useless.
Doesn’t work
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Chart
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Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
4
|
|
Top Free
|
|
30
|
|
Top Free
|
|
150
|
|
Top Free
|
|
159
|
|
Top Free
|
|
181
|
| Name | Reviews | Recent release | |
|---|---|---|---|
NS Travel Planner
#1 OV app of The Netherlands
|
58
|
3 days ago | |
De Lijn
|
10
|
1 week ago | |
Brussels Airlines
flight search,checkin & travel
|
17
|
1 week ago | |
GVB reis app
Dé OV app voor Amsterdam
|
29
|
1 week ago | |
flibco.com - Bus & Door2Gate
|
2
|
2 weeks ago | |
SNCB International
|
32
|
2 months ago | |
Poppy: Cars, Vans & E-scooters
One app, many ways to move
|
0
|
3 weeks ago | |
NS International
Train travel through Europe
|
30
|
1 month ago | |
STIB-MIVB
Your journeys through Brussels
|
5
|
2 days ago | |
TEC
Pour une mobilité simplifiée
|
5
|
1 week ago |
