SolarEdge Inverter SetApp

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Release notes that state “ Bug fixes and improvements” are a cop out by a lazy product manager. What bugs were fixed? What “improvements” were made? Why isnit necessary to physically touch an inverter to get a inverter or communications status? The whole idea of an app is to be able to do more than just look at numbers. If you look hard enough with this app, and are standing next to the inverter, you can stumble across a “log”, that shows errors. Why on earth can’t we do that without being home? Good grief!

Please update your app for the new iPhone 15 software!! This app won’t run on my iPhone 15 pro it’s iOS 17

It will not connect to another inverter. Not sure if this was an update or not. As it was working fine before. I am on an iPad. All it does is connect and hangs on processing. Can’t go further. Tried reinstalling, didn’t work. Verified credentials were correct, didn’t help. The app works on other devices but refuses to work on this iPad. This software is heresy.

Not helpfull Takes forever to talk with someone

I’ve refrained from updating this app because the old version still was extremely successful, but I was forced to get the new version and it won’t even allow me to begin the activation. It’s literally frozen... as a solar tech this is extremely extremely extremely annoying.. because it doesn’t work. how can I complete the system and activate it.. if it doesn’t work..

This app is crap. Bring back screens or make commissioning an inverter take less than 45 mins.

They added a welcome screen for no reason and now cannot even get past this screen to use the app. Not mention how awful the app is when you actually can use it but now it’s completely inoperable for me. Fix this.

By far the worst app I’ve ever used. Nightmarishly slow, you go to update firmware it’ll take 30+ minutes even though it says 5-8 most of the time. You have to stand directly by the inverter or it will disconnect and you’ll have to start over. And every time the app gets updated or patched it gets worse. Also if it ever does finish updating the firmware often times it will update a second or third time for no reason. There has to be a way for me to get to the error page without updating first. I spend most of my day standing in the sun roasting alive staring at my phone, fighting this app to respond. Don’t get me started on pairing that is an even slower process. Often I’ll find myself stuck on a job for hours for a repair that should take no more than 10 minutes. You guys should consider hiring a professional programmer because this is just ridiculous. Seriously a garbage app. I could triple the amount of work I get done in a day if this app wasn’t so slow and buggy.