SplashID Pro 9

There does not seem to be a way to reduce the typeface so that it fits on a smartphone screen. It no longer allows facial recognition sign in. Generally clunky and awkward to use. Not very thoughtfully designed. The utility of the app is greatly diminished. Upgrade is a misnomer.

I too have been a splash ID user for many years since my palm pilot days. I purchased a lifetime license and now it’s all changed. My data did not sync to the new app.

Tried to upgrade from V8. Worked ok on my iPad, failed on my iPhone (wanted a new subscription although I have a lifetime). Went back to V8.

I have been using SplashID for years— always had pain associated with sync and data getting corrupted! I was told version 9 fixes many of the issue. And once again what a let down!! First of all singing up with new version is a pain! Migrating the data is another issue. Overall terrible app and user interface!!

Like some other reviewers, I have been using SplashID for a very long time (Palm Pilot days). This is the first time I’ve had serious problems with their product. I prefer to WiFi sync and this app (latest version 9.3.0 and previous version) will not sync between my Windows computer and my iPhone or iPad (I have it installed on all 3 of these devices). Support at Splashdata seems to be a one man operation. I’ve been waiting more than 2 weeks to get resolution to this problem. I read on some other reviews that support helped them to fix WiFi sync, but no such luck for me. Perhaps their desktops are Macs. I am super disappointed in this company after many years of a good business relationship. I’m very close to moving on to a different password management platform and suggest that if you are seriously looking at using this app, look elsewhere.

Pretty good multi-platform PW but it is not as refined as it could be. And it seems they have these little UX bugs that take months and sometimes a year to fix as well as features that take forever to improve. This App’s real strength though is their secure cloud infrastructure and multi-platform capability across all of Apple devices (Sndroud too). Their support is also usually pretty good although they arm to get backed up at times. SplashID Pro 9 though is a huge step forward from the prior releases!

I’m guessing many of the poor reviews are related to previous/beta versions of this app. I just finished upgrading from V8 to V9 and so far haven’t seen any of the issues others have reported. I much prefer the new interface and the app is much faster. I really like that I can still choose to keep all of my data local, and 2FA is a great addition. My data rransfer was simple enough. I had to replaced a few of my custom icons, but no biggie. I was very pleased that Splash Data is honoring Lifetime Subscriptions from V8 for V9. I’ve seen other apps use upgrades as a way to screw lifetime subscribers to generate more subscriptions (Hello Wondershare!). Customer service was excellent. My concerns were addressed with only 2 emails and responses from Ram were very timely. All-in-all, I’m very pleased with the upgrade. V9.3 Update This was a great update that addressed all of the major glitches I’ve noticed (long load/refresh time, biometric support on Mac, overlapping fields in a record). Well done, guys!

Thank you for listening and making all the upgrades to restore Splash ID to the best again!

4 June 24 Update: really starting to like v9. Just got to play around a bit to see what everything does. Plus, their fixes have addressed some major issues. Keep it dev team. Original 4 star post: Been a long time user. Always WiFi sync only. Import to my windows desktop was ok. Only lost 5 records out of 650+. Will do an export of v8 to compare. But could not get WiFi sync to work to get the records over to my iPhone. Documentation is very weak. After a few days waiting on tech support, I was finally provide the correct procedure. Now up and running. Recommend: 1) greatly beef up the documentation and FAQs 2) put the newly expanded document into the app

Since upgrading to 9 pro the user experience is far worse, the iOS app takes a long time sync when first opening, cause searches to reset. I can’t log into the app on my iPad. The windows app will crash and become unresponsive. Cloud syncs between devices can take 15 mins plus. Recommend using another password safe