Spruce: Cleaning & Chores

Never book late service, they wont perform any service on the day you request, postpone the service for a later day and still charge you with late fee.

I have not seen the apartment, but the photos looked great. Thanks for help, Darlene Douglass for daughter Jennifer Kemmeret.

Ok

Ricky was amazing and would highly recommend

I had booked for a cleaning window on our move out day and the window was 9-5 pm. We had to handover the keys to the leasing office around 6 and they informed that the booking is cancelled at 4 pm. This is the most unprofessional way ever where we had to shell out around 100$ to the leasing office because of them.

Downloaded app on 09/20, type in email and hit register, prompted a zip code search. Enter my zip code first time, it says no service available. Retry 2nd time then it says yes its available. but typing in property address does not do anything. killed app and retry couple times because of high reviews. same thing. broken app. lose trust.

Very disappointed with the job they charge 259.00 dollars and basically nothing was done rugs were not vacuumed floors were not mopped sinks were not cleaned countertop was not cleaned shower door was not cleaned stove was not cleaned the only thing clean was the fridge so I can say that I paid 259 dollars to clean my fridge and then I have to do there job so I can return the apartment keys I will not recommend there services.

I had a very disappointing experience with this cleaning service. The cleaner arrived late without any notice or apology. When they finally arrived, they had a poor attitude, seeming uninterested in the job and unwilling to listen to my specific instructions. I had clearly outlined a few areas that needed extra attention, but they either ignored or half-heartedly addressed them. Communication throughout the entire process was extremely poor—there was no clarity on the time, and when I tried to reach out for an update, I received no response. Overall, the service felt rushed, sloppy, and unprofessional. I expected much better for the price I paid and would not recommend them to anyone looking for a reliable and courteous cleaning service. Zero rating. Please provide me a full refund.

I paid for a move-out clean which costs over $200. They had a list of things they don’t clean, but they didn’t mention *all* the things they DON’T clean until they’re in the apartment. I moved out of the city, so there was no way for me to go back and clean it. They finished very quickly, which made sense because I kept my apartment clean and I didn’t leave anything behind. But then I get the itemized list from my apartment and it said I didn’t clean the apartment entirely. So I paid over $200 for less than half an hour of cleaning yet I still had a cleaning fee taken from my security deposit? Huge waste of money. Share an *exhaustive* list of things that are “in your scope” so customers can decide is the $239 is worth it. It wasn’t.

Showed up and then cancelled my appointment because my dogs were barking too loudly. My dogs were locked in their crates. They are dogs. They are going to bark. They will stop. They also said there was pee residue on my floors which is a complete lie! I have very large dogs and would know if there was pee on my floors. It’s a one bedroom apartment. The customer service wasn’t any better. Absolutely ridiculous and horrible experience!