Step Counter & GPS Walks

The videos are of a woman walking in place. How do you walk in place briskly, what a joke!!! Then when you free walk its a random voice telling you how to walk! I cant! Worst part is, it says 7 days free but they charged me the $19.99 and I cancelled this within seconds of starting it. Please dont fall for this app. There are plenty of better ones that are actually worth the money! To someone here, kindly refund me the $19.99. I didnt even use this for one minute! Finally called my bank and started a fraudulent chargeback! This is false advertising and luckily I have the screen shots and emails requesting cancellation to prove it!! Galaxy their company DOES NOT REPLY TO EMAILS!! Be ware!! This is a scam!!!!

I paid for this for a year and after nine months it quit working. Lost all my info can't even restart and get it to work. Tried rebooting many times, unloaded and reloaded app etc. It was one of my favs but it just quit working and I got zero help. Beware

Customer service is no longer active! They do not even speak English, so you may get a dumb Indian named Habib who doesn’t have brains. It took me several months to get these crooks to stop charging me! DO NOT DOWNLOAD.

This company has some of the very worst customer service I have ever experienced. Buyer beware. They keep charging your credit card without your permission.

BEWARE. BEWARE. BEWARE. BEWARE. BEWARE. Do NOT load this app unless you intend to purchase. They will charge you $50 even if you load and delete CUSTOMER SERVICE IS A JOKE TO THESE PEOPLE. THEY DON’T REFUND ANYTHING. DO NOT LOAD THIS UNLESS YOU WANT TO PAY FOR IT.

Have tried for seven months now to get them to cancel my subscription as I did not know I was buying one. I keep getting the automated answer that they have received my request but then a few months later they charge me another $85. Run!!! don’t press purchase

This was a horrible experience Billed me for doing nothing didnt even know i was signed up Difficult to cancel Difficult everything as for their business ways Ugh

The membership process is quick & easy HOWEVER, trying to cancel is misleading and deceiving to the consumer! When you think you've canceled, you have not! It is a two step process (multi purpose link for unsubscribing/cancel) but it’s tricky because you receive an email thinking it’s done when it’s not! That’s where they get you because you’re not actually cancelled, time goes on and they charge you again!!

Horrible. They will rip you off!!!

I first downloaded this app to see what was offered and signed up for the free trial in June. This app will send you an email with a link to “Complete” signing up. Once you follow the link it asks you to login or create an account. Well I tried logging in with the account I signed up for with apple. It didn’t like that so I “Finished” the sign up process and created an account. I cancelled the trial because it was very basic for such a large amount of money. There were three walking paths available that weren’t standard street walking and the other options to “create your own” didn’t seem worthy of charging me money over. Well, it turned out I would be getting charged for a yearly subscription. It charged me the annual subscription 3 times in 3 months. The first was to secure the trial in June (which was refunded by apple), the second was the same day as the first in June (which I missed because I thought it was the reversal charge apple was refunding) and the third was 2 months later as an automatic renewal in August (all annual/ yearly subscriptions. Apple will not refund as “the merchant has sufficient evidence that you made the purchases.” I reached out to the company (Galaxy Line) and the response was “we see you accidentally created two accounts but unfortunately we’re unable to offer you a refund at this time”. No need for others to manipulated into a bunch of money for a trash app. Total time app was on my phone: 20 min. Total amount paid: $173.98