Terrible
They charged me more than double what I paid for the trip, to change my date. This is disrespectful.
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4.56 out of 5
765 ratings in Australia
They charged me more than double what I paid for the trip, to change my date. This is disrespectful.
App says there’s an update but it doesn’t let you update
I have tried to login since last week and the app shows its time to updated, after confirm the app leads me to Apple Store and there is nothing can be updated. Which this system updating stops me login and check my tickets.
Worst app, worst customer support, no proper information about baggage. When we tried to contact the support they were not willing to help me
I needed to cancel my flight so I called them and they did not charge extra to cancel my flight and refunded my money after the standard cancellation fee from Airlines. Travel agents charge extra money of their own and takes longer than Student Universe tefund timings. Highly recommend.
Very slow
Have completely everything about traveling. I’m really recommend .
Amazing customer and very patience
I’ve bought tickets from here before, it was fine, the people I called to help me change flight was friendly and helpful. But the last time I bought ticket they changed my flight that didn’t connect properly (because I had two flights connecting to one destination) so I had to call them to change my second flight so it connected properly (it changed because the the airlines decided to change, not my choice). And they changed my airlines to a cheeper one than I initially paid for. I was a bit disappointed.
I feel being supported and also feel relieved when i booked this site with good price and best flight ever. I appreciate for it
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