Cannot log in after recent update
I am not able to log in after the recent update. No error message, just a loading indicator that disappears. Really hope you can fix this fast! iPhone 15
Description
Living with Type 1 Diabetes, Simplified.
The Sugarmate app, an authorized Dexcom Data partner, offers a modern solution to CGM via a wide range of visualization tools and integrations to streamline your blood sugar management.
—
MAXIMIZE YOUR CGM DATA
—
Gain deeper insight into your continuous glucose monitoring (CGM) data with the Sugarmate app. Built for smart devices across multiple platforms, the app uses CGM data to create a wide range of display tools to streamline your glucose level tracking.
Reduce the stress of CGM data analysis
Built for smart devices across multiple platforms
Wide range of visualization tools
—
STAY IN THE KNOW
—
With the Sugarmate app you can receive a phone call (even in Do Not Disturb mode) or send an automated text to friends and family if your blood sugar readings drop, or are below normal. Users can customize CGM alerts for blood sugar highs and lows and caregivers can even manage multiple users on one phone.
Customize Alerts
Receive phone calls when blood sugar level is below normal
Text friends or family when levels are low
—
TRACK YOUR TRENDS
—
The Sugarmate app helps reduce the guesswork and stress of interpreting and acting on your CGM data. A wide range of data-visualization tools help you see where you’re trending so you can take the proper actions quickly and easily. Sync your glucose level data across multiple devices in real time to get the information you need anywhere, anytime.
Identify your trends
Real-time data syncing
Customizable data visualization
—
SYNC SMARTLY
—
The Sugarmate app brings glucose data tracking into the modern era through smart-device technology integration. Additional features like a nutritional database, exercise detection, and activity feed keep all of your vital data in one, unified dashboard. Sugarmate also syncs with Apple Health and includes voice recognition and dictation to make life even easier.
Integration with Siri and Alexa
Includes nutritional database, exercise detection, and activity feed
Syncs with Apple Health
People living with type 1 diabetes, or their caregivers, have to deal with a steady stream of information that can often feel overwhelming. Let the Sugarmate CGM tracker help you eliminate the guesswork and take back your life.
Contact our support team at [email protected] with any comments, questions, or concerns.
—
The data displayed in this app is for informational purposes and should not be used to make medical decisions of any kind. Please see our Terms of Use on our website for more details.
The Sugarmate Platform is not intended to modify data received from the continuous glucose monitor system. Nor is it intended to instruct, or to transmit information to the continuous glucose monitor system.
The Sugarmate Platform is not intended to serve as a replacement for a primary display device for a continuous glucose monitoring system.
Dosing decisions should not be made based on this device. The user should follow instructions on the continuous glucose monitoring system. This device is not intended to replace self-monitoring practices as advised by a physician.
This application is not owned by or affiliated with Dexcom.
This application is not owned by or affiliated with the Nightscout Project.
Sugarmate is either a registered trademark or trademark of Tandem Diabetes Care, Inc in the United States and/or other countries. Apple, Apple Health, Apple Watch, and Siri are trademarks of Apple Inc., registered in the U.S. and other countries. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc., or its affiliates. All third-party marks are the property of their respective owners.
Hide
Show More...
The Sugarmate app, an authorized Dexcom Data partner, offers a modern solution to CGM via a wide range of visualization tools and integrations to streamline your blood sugar management.
—
MAXIMIZE YOUR CGM DATA
—
Gain deeper insight into your continuous glucose monitoring (CGM) data with the Sugarmate app. Built for smart devices across multiple platforms, the app uses CGM data to create a wide range of display tools to streamline your glucose level tracking.
Reduce the stress of CGM data analysis
Built for smart devices across multiple platforms
Wide range of visualization tools
—
STAY IN THE KNOW
—
With the Sugarmate app you can receive a phone call (even in Do Not Disturb mode) or send an automated text to friends and family if your blood sugar readings drop, or are below normal. Users can customize CGM alerts for blood sugar highs and lows and caregivers can even manage multiple users on one phone.
Customize Alerts
Receive phone calls when blood sugar level is below normal
Text friends or family when levels are low
—
TRACK YOUR TRENDS
—
The Sugarmate app helps reduce the guesswork and stress of interpreting and acting on your CGM data. A wide range of data-visualization tools help you see where you’re trending so you can take the proper actions quickly and easily. Sync your glucose level data across multiple devices in real time to get the information you need anywhere, anytime.
Identify your trends
Real-time data syncing
Customizable data visualization
—
SYNC SMARTLY
—
The Sugarmate app brings glucose data tracking into the modern era through smart-device technology integration. Additional features like a nutritional database, exercise detection, and activity feed keep all of your vital data in one, unified dashboard. Sugarmate also syncs with Apple Health and includes voice recognition and dictation to make life even easier.
Integration with Siri and Alexa
Includes nutritional database, exercise detection, and activity feed
Syncs with Apple Health
People living with type 1 diabetes, or their caregivers, have to deal with a steady stream of information that can often feel overwhelming. Let the Sugarmate CGM tracker help you eliminate the guesswork and take back your life.
Contact our support team at [email protected] with any comments, questions, or concerns.
—
The data displayed in this app is for informational purposes and should not be used to make medical decisions of any kind. Please see our Terms of Use on our website for more details.
The Sugarmate Platform is not intended to modify data received from the continuous glucose monitor system. Nor is it intended to instruct, or to transmit information to the continuous glucose monitor system.
The Sugarmate Platform is not intended to serve as a replacement for a primary display device for a continuous glucose monitoring system.
Dosing decisions should not be made based on this device. The user should follow instructions on the continuous glucose monitoring system. This device is not intended to replace self-monitoring practices as advised by a physician.
This application is not owned by or affiliated with Dexcom.
This application is not owned by or affiliated with the Nightscout Project.
Sugarmate is either a registered trademark or trademark of Tandem Diabetes Care, Inc in the United States and/or other countries. Apple, Apple Health, Apple Watch, and Siri are trademarks of Apple Inc., registered in the U.S. and other countries. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc., or its affiliates. All third-party marks are the property of their respective owners.
Screenshots
Sugarmate FAQ
-
Is Sugarmate free?
Yes, Sugarmate is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is Sugarmate legit?
⚠️ The Sugarmate app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does Sugarmate cost?
Sugarmate is free.
-
What is Sugarmate revenue?
To get estimated revenue of Sugarmate app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.62 out of 5
86 ratings in Norway
5 star
63
4 star
18
3 star
2
2 star
1
1 star
2
Ratings History
Sugarmate Reviews
Widget
Får ikke widget til å funke🥴
Used to love, updates very disappointing
I used to love this app. But ever since the recent update, which I have been using since it came out. The new UI seems to be changed for change sake. I don’t like it as much as I used to. It’s hard to read. I have diabetic retinopathy and glaucoma and it’s difficult to read. When you go to add something the options seem to shift around all the time. and there’s no logic to where my favorites are gonna be. It also used to be able to automatically import readings from my Accu Chek, guide meter app. And, when trying to input a device change the device selection options are cut off on the right. If you turn the phone in landscape mode, you can see some, but they’re still cut off on the right. Additionally, you have to put in a time in minutes even when changing an insulin pen. it shows the developer is tandem. Is this the same tandem company that produces the insulin pump? I miss the old version. I miss the old developers. I think I’m going to have to look for a new app or just use the default G7 and track my insulin there.
Poorly designed update
This app used to be my favorite, the update was a major UX fail. It’s become harder to use and the colors don’t have proper contrast.
Redesign has rendered this useless
This app used to be a game changer and so essential to managing my daughters diabetes. After the recent redesign, it’s been rendered completely useless. It’s buggy, ugly, clunky, and broken. Some bugs cause data displays to be completely inaccurate or ineffective, and some bugs are visually weird and make the app nonfunctional. A complete disappointment. edit: sugarmate is so fundamentally broken that we no longer reliably get high and low glucose notifications. DO NOT trust this app to reliably monitor your glucose.
What a Bummer
This used to be an excellent tool to work with my CGM, Pump, and Apple Health. Now it’s a disaster! The user interface is wholly useless. Example: Unless you have the barcode for an item you must type the complete description. Once you construct a meal, it no longer displays the carbs for the meal. The daily display only accepts one total to display, why? The export to Health frequently exports duplicates, sometimes several! This iteration is a disaster compared to the previous one. Shame on someone!!! BTW, Why are there reviews listed that are VERY old? The first one here is 6 years old.
Roll back to previous version before the update
Two weeks ago I would have given this app 5 stars. After this last update I would give it a 0 if I could. The old app worked seamlessly, this update is buggy with a poor screen layout.
Horrible update
The newest update is a nightmare! Readings do not update upon opening the app. Must close the app and open it again, wasting precious time. Entering carbs and insulin dosages is a complete mess too. Please give us back the old Sugarmate!
No longer useful
Latest update is glitching. Too many distractions with the graphs and junk taking up space on the screen, and it doesn’t update unless I refresh the app. The only things that were important are no longer available. Widget on locked screen and +/-
Update is terrible.
Bring back the old version. We don’t need a cool looking app, we need an easy to use app & the new version is everything but that. You fixed a problem that wasn’t there.
Store Rankings
Ranking History
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
119
|
|
Top Free
|
|
152
|
|
Top Free
|
|
152
|
|
Top Free
|
|
191
|
|
Top Free
|
|
208
|
Keywords
for diabetes
diabetes tracker log
diabetes tracker
diabetes:m
glucose blood sugar tracker
diabetes logs
blood sugar monitor diabetes
sugarmate
Sugarmate Competitors
Sugarmate Installs
Last 30 days
Sugarmate Revenue
Last 30 daysSugarmate Revenue and Downloads
Gain valuable insights into Sugarmate performance with our analytics.
Sign up now to access downloads, revenue, and more.
Sign up now to access downloads, revenue, and more.
App Info
- Category
- Medical
- Publisher
- Tandem Diabetes Care
- Languages
- Spanish, German, Czech, Danish, Finnish, French, English, Italian, Dutch, Norwegian Bokmål, Portuguese, Swedish
- Recent release
- 3.0.3 (1 month ago )
- Released on
- Feb 28, 2017 (8 years ago )
- Also available in
- United States, Canada, United Kingdom, Germany, Sweden, Italy, Spain, Ireland, Denmark, Norway, Czechia, France, Austria, Netherlands, New Zealand, Switzerland, Belgium, Finland, Luxembourg, Portugal, Malta
- Last Updated
- 5 days ago
This page includes copyrighted content from third parties, shared solely for commentary and research in accordance with fair use under applicable copyright laws. All trademarks, including product, service, and company names or logos, remain the property of their respective owners. Their use here falls under nominative fair use as outlined by trademark laws and does not suggest any affiliation with or endorsement by the trademark holders.