I was prompted to download the app from the Sun & Sand sports website with the promise of a 20% discount on first sale using the app using code APP20. However, when I tried applying the code to an item that was already on sale, it was rejected as invalid. On top of that, the site is running a site-wide 25% off sale with code SSS25 heavily advertised on the site for the past month —so why would anyone choose a lesser 20% discount through the app? It feels like a bait-and-switch tactic just to get users to download the app. I’ve uninstalled it and won’t be using it again. Disappointing experience.

Thanks so much you beautiful

Always a wide range of products and lots of things at great prices!

Delay order no any update from them dont buy here

I have made an order in advance for my trip and it has been delivered only partially in the promised timeframe (Thursday-Saturday). One pair of thermal leggings much needed for my old father in -30 degrees has not arrived. There is nowhere to call after 6PM and no courier number mentioned in the app. Yanal in live chat has promised to sort it out, but now it’s Sunday morning and I am at the airport and leaving the country without the order. I am never ordering from this store again, there is much better and more reliable service in Dubai.

Best deals are available and competitively priced

The user experience of the app is very poor and needs significant improvement. Here are the key issues: 1. App Performance: The app is extremely slow and does not function smoothly. 2. Bag Functionality: Moving or deleting items from the bag takes too much time. Additionally, the app often freezes during these actions. 3. Disappearing Items: There are instances where all items in the bag disappear automatically, leaving nothing to proceed to checkout. 4. Wishlist Issues: Moving items to the wishlist is very slow, and the “Wishlist” button in the bag is difficult to tap.

They have mistakenly sent an incorrect order and i have been following up for two weeks without fixing the problem nor returning the items, waste of money

Trying to to contact customer service and no one helps me worst online shop ever

Worst service when you want to return the item or exchange.