Slow response once signed up
A new German 🇩🇪 based company it is lacking support. Most support videos are in German, not much English. And having signed a contract for over £900 for the year I am rather saddened by the lacking phone support.
3.33 out of 5
3 ratings in United Kingdom
A new German 🇩🇪 based company it is lacking support. Most support videos are in German, not much English. And having signed a contract for over £900 for the year I am rather saddened by the lacking phone support.
Brilliant
Superchat is the perfect product for me. I love that I can integrate all my messaging channels (several WhatsApp numbers, Facebook messenger, Instagram, SMS, Telegram and Google My Business Chat). The app is perfect for me to have an overview of all messages and answers them from one place. Also, I can see and manage new customer reviews. Many of Superchat’s privacy and efficiency features, e.g. message templates, are also available on the app. To use the full range of features including e.g. WhatsApp newsletters, I recommend using the web version instead.
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