Superchat App

The challenge, the idea is good but if it takes Days/weeks to get a respinse, if you even get one it makes you question it its worth spending £1000 for no to very little return at best.

A new German 🇩🇪 based company it is lacking support. Most support videos are in German, not much English. And having signed a contract for over £900 for the year I am rather saddened by the lacking phone support.

Brilliant

Superchat is the perfect product for me. I love that I can integrate all my messaging channels (several WhatsApp numbers, Facebook messenger, Instagram, SMS, Telegram and Google My Business Chat). The app is perfect for me to have an overview of all messages and answers them from one place. Also, I can see and manage new customer reviews. Many of Superchat’s privacy and efficiency features, e.g. message templates, are also available on the app. To use the full range of features including e.g. WhatsApp newsletters, I recommend using the web version instead.

Naja

Tolle Sammelchatfunktion, super Funktion mit den Automationen. Weiter so

Diese App zeigt leider keine Benachrichtigung zuverlässig an. Das ist doch die Hauptaufgabe einer Kommunikationsapp. Alle Einstellungen dafür stimmten.

Die App an sich ist gut aber die gefühlt täglichen Updates nerven. Bei jedem öffnen wird man erstmal auf das neueste Update verwiesen und in den AppStore weitergeleitet. Nervig…

Super App, super schnell, super einfach, super handling, super schnelles antworten

Great UI and constant improvement! Being able to send and schedule campaigns out of the mobile app would be the cherry on top but it already is of great value and use in everyday (mobile) life in combination with the Desktop-Version! 👏🏽