Swan Bitcoin: Buy & Save

Best experience there is to buy bitcoin.

I have tried to purchase off of this app on three separate occasions and each time my money is refunded to me the next day or it denies my payment and locks my account for a few days. Very frustrating.

My friend told me about this app & was good for my needs at the moment which was another wallet to store my btc. Upon creating my new account with a referral code i was gifted $10 which i converted to btc. For some reason the app kept glitching & made a deposit from my account for $10 without my knowledge or consent… & because i have my account setup to where i get a message to any purchases made i did some digging to find that i was charged with my knowledge. I contacted support which took a WEEK to hear back after multiple emails. To only find out my account was CLOSED ?!.. huh ?… no explanation no nothing.. they didn’t even bother to ask what happened. Extremely disappointed in this app & its support team

It’s only Bitcoin because the Alts are trash. If you want a good platform designed to get your money off its exchange and work with a company who has your best interest in mind, then this is the place.

I downloaded the app. Signed up. Had to provide email, verify, mobile number, verify, set 2FA, verify, SSN, name, home address (everything for KYC). Had my account created, welcome email and everything. Then I supplied my Bank Account Number and Routing to fund my Swan Bitcoin account via an ACH transfer. Then came the surprise. Account was blocked and the next day closed for good. Received 2 emails with contradictory explanations. One with no explanation claiming a “security assessment” and a second one claiming they are not taking new customers from TX. What??? Could have indicated that BEFORE taking all my private, sensitive information as soon as I typed TX!!! What a lack of transparency. Very disappointing!

I was excited to try out a new platform for purchasing bitcoin. Unfortunately, I had issues setting up my account and the response from the customer service team was “sorry there is nothing we can do to help”.

Great app for savings in the world’s hardest money🟠⚡️

Swan is a great bitcoin-focused company. The app is the simplest, cheapest onboarding channel out there.

Swan froze my account without explanation and will not let me withdraw my bitcoin. Complete scam of a company.

Bad experience! I signed up because they advertised no fee and no spread for new accounts for the first $10k purchase. After going through the trouble of KYC and linking to your bank, you’re then limited to buy only $500/ day. But what is worst is that after a few weeks Swan closed my account for no reason and said I can’t withdraw my purchased coins for 60 days! Their excuse is to avoid charge backs. Had I known this I’d never do business with them! Dishonest! Is it just for phishing?!