Name: Sydney Health
Author: Elevance Health

Description

Use the Sydney™ Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place. Through integration with HealthKit, you have the option to enable sharing information from your fitness devices with this app. This may include tracking your steps, calories, sleep data, and weight management.

- Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.
- Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.
- Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.
- Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.
- View claims – Easily track your claims including the status and your costs.
- Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.
- Refill your prescriptions – You can set up automatic refills and reminders for your medications.

Download Sydney Health to your device today.

Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.

Sydney Health options are based on each member’s plan, so some features may not be available to all members.

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Sydney Health FAQ

Is Sydney Health free?

Yes, Sydney Health is completely free and it doesn't have any in-app purchases or subscriptions.
Is Sydney Health legit?

⚠️ The Sydney Health app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

Thanks for the vote
How much does Sydney Health cost?

Sydney Health is free.
What is Sydney Health revenue?

To get estimated revenue of Sydney Health app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

App is not rated in United Kingdom yet.

View ratings in United States

Ratings History

Sydney Health Reviews

Doesn’t let me log in

For some reason this app will not let me log into my account. I log in on the browser just fine. And if I delete the app and redownload it will let me log in, but after it doesn’t let me log in again unless I redownload again. Such an annoying bug please fix

Absolute garbage

Does not work right. Customer service is non existent. Ai bots respond to messages giving no help.

Won’t load

Can’t get anything to load on this app. It worked initially but I think there was an update and now it won’t load.

Bad app

The app is slow and I can’t find what I’m looking for

Nothing works

Can’t sign in, can’t use get care feature / get online care with a doctor because the patient questionnaire doesn’t work. The app is so glitchy.

Terrible

This app is horrible, every button I push comes back with some kind of error. Been on hold with Anthem for over 22 minutes trying to get some kind of support. The chat is worthless can’t get any help there

Slow and full of glitches

Downloaded app and extremely disappointed. It is very slow and glitchy!! Hit or miss when logging in. Often I get a “ Sorry we can’t log you in at this time. Give us time to fix the issue” message. When updating my profile it took 6 tries for it to finally accept my phone numbers without getting an error message. Took 3 attempts to add my primary care doctor without getting an error message. Most functions buffer, especially the “Care” section until they time out with an error message. Expected more from this app!!

Trash

Do yourself a favor and just use the website. This app doesn’t work at all. Complete garbage.

Nothing in this app works

I don't know why this app even exists. Every action i try to perform gives me "Sorry, something went wrong, please give us time to fix it. Then, try again." ... Im just trying to see basic information 😕

Worst app

Online support makes you wait for so long. Phone lines will never pick up. Connected with an agent and no response from them either.

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App Info

Category: Medical
Publisher: Elevance Health
Languages: English, Spanish
Recent release: 9.3.1 (2 weeks ago )
Released on: Aug 30, 2019 (5 years ago )
Also available in: United States

Last Updated: 6 months ago

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Sydney Health

Anthem/Wellpoint