Yes, Symphony by WaterFurnace is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Symphony by WaterFurnace app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Symphony by WaterFurnace is free.
To get estimated revenue of Symphony by WaterFurnace app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
This app just never gets any better. Releases are infrequent, but every release has the same problems as the prior version. For example, you can’t resize the app. The bottom half of the app is off-screen and there is no way to make it display. There are controls down there, but you can’t access them. So the sub-screens cannot be displayed. Hence the usefullness of the app is greatly diminished.
No delay when inputting a change of heat.
The crashing started of the app on iOS 18 you guys did an update today, but it did not fix anything.
After upgrading to iOS 18, app will not load.
It almost never works. You set the temp, you go back to check and it reverted. So undependable it’s rediculous. I’ve had many Thermostat apps before Nest, 3M, Carrier, they all worked more reliably. It’s also insane the hub on the Waterfurnace can’t be hardwired. It’s not my WiFi, have smart devices and they all work fine. There is something fundamentally wrong with how it communicates with the server. The rest of the app is poorly done as well. Find some real programmers. Because your current ones don’t know what they are doing.
They should leave this to the consumer electronic experts. Multiple issues and works about 1/2 the time. Get a Nest.
Constantly getting a pop up notice asking me to log in. Energy graph should save your electrical rate. Selecting a timeline for energy use is too difficult and cumbersome to use easily and quickly. Why does it default to a year prior and I have to navigate 12 months just to get recent days to select on the calendar? Most of the time when selecting a timeline it says “Error” when requesting the data. Please please invest in this app. Your units are too expensive to be so poorly supported by the software that we use to manage them.
Often doesn't do what it's supposed to do, like adjust the temperature. And I haven't been able to actually connect to my system in ages.
I use my historical data to understand how well my geothermal unit is running. Suddenly we have 0 days history for the last 12 months. The company needs to make sure it is routinely checking things like this. Almost seems like the updated their cloud storage and forgot to link it to account logins. Their app isn’t routinely updated either so I expect it to be fixed in 10-12 months.
It has worked fairly well but frequently I must access the Symphony webpage for items not accessible from the app, such as alert settings, loop temperature, return/supply temperatures, etc. I hope eventually the app is expanded.
