Los Angeles Metropolitan Transit Authority ("LACMTA"), a government agency, is the owner and developer of this app.
TAP is your ticket to ride transit in greater Los Angeles! It is accepted on 27 systems including LA Metro, providing a vast network of buses and trains.
- Make your travel safe and easy with touchless payment and card management.
- Add a new TAP card to your iPhone and Apple Watch and use your fare immediately.
- Use your iPhone (8 and above) and Apple Watch (Series 3 and above) to tap with Apple Pay when boarding a bus or train.
- Enjoy flexible payment options including credit/debit cards, account cash and Apple Pay.
- Purchase a transit pass or Stored Value for any agency in Los Angeles County.
- Manage multiple cards in your TAP account (iPhone 5 and above).
- Add your TAP card to Apple Wallet, enable Express Transit and quickly tap and pay when you board. You don't even have to wake up your phone!
- Supports reduced fares for seniors, students, persons with disabilities and low-income riders.
- Transfer a TAP card in your account to your Apple Wallet and leave the plastic at home.
- Access multimodal programs such as Metro Bike Share.
- Use Trip Tools to plan trips, find nearby transit options, view real-time arrivals and save favorite destinations and stops.
- Enjoy the benefits of a TAP account, such as Balance Protection, card management, discounts, promotions, transaction history and friendly customer service.
- Accepted on 27 transit systems in LA County including:
Angels Flight Railway
Antelope Valley Transit Authority (AVTA)
Baldwin Park Transit
Beach Cities Transit
Burbank Bus
Carson Circuit
Compton Renaissance Transit System
Culver CityBus
Foothill Transit
Gardena GTRANS
Glendale Beeline
Glendora Transportation Division
Huntington Park Transit Unlimited
LA County Department of Public Works
LADOT Transit
Lawndale Beat
Los Angeles World Airports (LAWA)
Long Beach Transit
Metro
Montebello Bus Lines
Monterey Park Spirit Bus
Norwalk Transit
Palos Verdes Peninsula Transit Authority
Pasadena Transit
Santa Clarita Transit
Santa Monica Big Blue Bus
Torrance Transit
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TAP LA FAQ
Is TAP LA free?
Yes, TAP LA is completely free and it doesn't have any in-app purchases or subscriptions.
Is TAP LA legit?
⚠️ The TAP LA app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
GPS, movement of the bus is inaccurate. Often I encounter that no bus is arrived on the scheduled time but GPS shows the bus is passing through at the bus stop where I’m waiting at. “Ghost bus “?
This app doesn’t show the money you add to TAP and use it right away. You have to wait to use it for after 30 minutes. My laundry card even shows the balance immediately and able to use it right away. And if you don’t use the money loaded on Tap in 14 days, they take your all money. Often the status of loaded money shows just pending and it’s never activated to use. Poorly developed, unreliable and worst app for the customer.
rip off, horrible app
You can only tap it once per person???? And it doesnt tell you the price of fares???
Why can’t I add value
The card is in my wallet and I registered it, but the option to add value is locked out. I had value earlier and it isn’t expired but I cannot add value and customer support options lead to a phone system that was “shut down for emergency” and a website the perpetually loads but never opens.
Bad time estimate
I have traveled to multiple countries and have used transportation apps that have accurate times. The Tap Card app is about 30% accurate about bus time arrivals. If other cities: Taiwan, Seoul, Tokyo, Montreal, etc. have accurate information about when a bus will pickup, why can’t Los Angeles.
Stopped working
App has stopped working after several years. Will not load my card , will not even load the page to get to the card loading. Just uninstalled and reinstalled, pretends to load mt card and then doesn’t.
Don’t use this to purchase fare
I can’t comment on other parts of the app becuase I didn’t get much use out of it, but I can say that I tried to use the app to load money onto the card I registered with it and the app just took my payment and added nothing to the card. Use the kiosks to add money, this app doesn’t work
RED flag! Useless!
No stars if allowed.
Do not use this app, if you need to actually be somewhere which requires a specific time to be there you know, like a job. Absolutely useless app.
Loaded money, said it would take “up to one hour”. First red flag. Money should be available, asap what if had to take an extra bus that was unplanned? Now one is stuck in that unfamiliar location until the money is loaded.
2nd flag it has now been over 3hrs since loading the money and it is still “pending”. So if you’re stuck in an unfamiliar, who knows how long you’ll be there.
I’m sure the City isn’t even reading these reviews and doesn’t care one bit.
Wrong time stamped
If you ever need the bus to get somewhere, leave ahead of time ALWAYS
no matter how hard they try, they dont get the accurate time stamped as to when the bus will passed your stop.
If the bus is delayed or the one you waiting on is not passing for whatever reason, and you look at the app to see where it is, the app will tell you "DUE NOW" while the bus is legit 10 stops away and 15 minutes or more late.
Always leave with time to spare.
Metro local
Please bring back day passes for 1 day 7 day and 30 day please and thank you it’s easier
Doesn’t work anymore
Used to work well enough, now it never loads the payment page so I can’t use it to put any money on my tap card
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