Teamwork Desk

The previous version did the job, this app sucks. Just a web view that’s not even mobile friendly enough. Might actually switch to Zendesk

Going the route to load or mimicking how the webpage version is working is always the lesser way. It’s slow, it’s less useable, not user friendly. Overlay layers , no native navigation flows, not user friendly. Perhaps it will be better - but a webpage and a app is different things and requires different approaches.

I’m using the same credentials to sign into the application on chrome and safari but every time I try on the app it says “please make sure you have the correct username or password” I’d rate this zero stars if I could.

Pretty buggy. Did Teamwork abandon this app?

Can’t assign tasks from tickets in desk to tasks in projects. It is essential and the create task is grayed out on iPad and iPhone so it’s not functional on the go away from a desktop.

Had to remove the updated app. If you click on a link inside a ticket it opens a web view that can’t be “backed” out of. Not being able to search via a url structure is also annoying. The new ticket URL works (most times) but not the search one. Sadly I’ve had to uninstall this.

I can’t even log in! It directs me to log in again! This is garbage ad should be addressed! Please feel free to reach out to me for support. Eric@ dogwater.games

This app has been crashing for over a year. We pay 4500 per year for this product, but I think we are done with it. I can get a much better system for our money.

I can’t tag tickets, can’t merge tickets, can’t forward emails, can’t see when someone else is viewing same ticket/already replying, can’t UPLOAD ATTACHMENTS??

Post recent rebranding update app keeps crashing when attempting to view tickets. :(