Over priced
Found lot of their used items sold for extra the price when a brand new one is cheaper?!
Yes, The Luxury Closet is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The The Luxury Closet app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
The Luxury Closet is free.
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5 out of 5
4 ratings in Belarus
Found lot of their used items sold for extra the price when a brand new one is cheaper?!
Do not sell your items with them, they offer you low payout to begin with and they keep reducing the price so your payout will be almost non existent. Less then half of what was initially given. Extremely slow . Would never sell anything with them again, lessons learned.
My favorite app for pre-owned fashion, but it has a small glitch of make the user experience annoying. Every time I open an item, whether from my favorites list or from the search list, when I go back, it takes me all the way to the top of the list and I have to scroll down and manually find where I was. It irritates me, and it’s a waste of time.
Extremely strange terms against the sellers. They keep reducing the prices till almost zero for the branded items, that cost thousands of dollars! Also they put their margin 100%, not 30, so the buyers overpaying double price. If you want to remove your items you have to pay, if you don’t keep pushing them to return your items, they will be donated within few days.
They reply after 3-4 hours or even the next day.
They give you low value for your products, extremely slow regarding proposing prices, payment/bank transactions, and even picking up your items. They have stated multiple times that they will take my items on a Thursday and I have confirmed with them, then they don’t pick it up and the courier calls me on Friday to tell me that he’s near to pick up my items. It’s so messy and slow. The whole selling process is extremely slow and impractical. you don’t get good value for your items either
Please stop using the photoshopped pictures with a not real model. Impossible to see the real size of the bags!!! Is better if you use a mannequin instead
I love the app and ease of use. Top scores for variability in products
They don’t treat anyone fairly. They are just about making money.. they took a bag and gave me notice 30’days to take home or they give to charity. I asked how do I take it .. no response ..
I have bought from them twice fake items and they insisted that they’re authentic but even at a glance anyone could tell they’re fakes. I have also noticed some of the items they sold to other customers were fake - Louboutin Bananne yellow shoes - clearly, visibly fake.
Chart
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Category
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Rank
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Top Free
|
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45
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Top Free
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|
132
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Top Free
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|
135
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Top Free
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|
138
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Top Free
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|
164
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