Track luggage with app?
Recommended by my luggage company. They don’t tell you that it requires a very spendy tracker device inside your bag. Reviews on this tracker are terrible and it is expensive!
1.76 out of 5
21 ratings in United States
Recommended by my luggage company. They don’t tell you that it requires a very spendy tracker device inside your bag. Reviews on this tracker are terrible and it is expensive!
I have a TRACKIMO and a HAPN tracker. TRACKIMO is not a real time tracker nor is it accurate. My tracker shows stopped out on a busy road when it is actually at another location 4 miles away. TRACKIMO is fully charged and is setting in the window of the vehicle. HAPN tracker however is real time tracker and is showing exactly where my vehicle is located down to the parking spot. This app is not good and has way to many issues. HAPN is more expensive yearly but app and tracker is unbelievable.
Can’t renew subscription hopefully someone will answer the emails because the app doesn’t work!
I bought their device in 2017. Used it for a short period when I retired and moved. Now 5 years later Customer support says my devices firmware is obsolete AND my device is only 2 G. In 2017 most everything was 3 G. So if you buy their current $300 4 G, it may soon not work as 5 G has been out for a bit. Not even a trade in option? BUYER BEWARE. AND THEIR BATTERY REPLACEMENT has to be bought through them. I’m looking for something else now.
We recently bought two device and is a nightmare . I could never do it for this app( plus), since my boyfriend has the old app I had to log in there to at least register the one. Finally I was able to register one of the trackimo and my boyfriend tried it by mistake the system allowed him to register and now it is in his account. Now we want to remove from his account and register in my and the system dont have the functionality for do it.
I’ve had this since 12/09/2021. I've been calling customer support since then and still have yet to talk to someone about the set up. I’ve even tried to return the device and was told I had to contact customer service to start the process because it was bout from aThird-party site.
The old would stay logged in send me notifications. The new app keeps logging me out and now I don’t receive any notifications unless I log back in the app.
Very poor customer service with long waits, incomprehensible communications and inability to understand rudimentary English. I contacted TRACKIMO numerous times over the period of a year and my unit was still giving erroneous readings. Finally it became obvious that the battery was bad, so I purchased two new ones. Then customer support said the unit itself was no good. They wanted me to buy new ones at $200.00 per and would not even return the new batteries. So the units have a short service life, massive accuracy errors, no replacement parts, forced upgrades that have poor ratings, and in the end, everything is “unfortunate.” I will not buy another TRACKIMO product at any price.
The previous app worked way faster and accurate. This new one is horrible and super slow. Every time I open it, I have to refresh it to show me the location and takes over a minute to do so. Please fix it or go back to the old app!
I don’t have any app now. The new version doesn’t upload to my iPhone. When I look at it from the App Store, it says get, then takes me to the location of the tracking device and it tries to update the location but nothing happens.
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
209
|
Top Free
|
|
214
|
Top Free
|
|
278
|
Top Free
|
|
408
|
Top Free
|
|
431
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