Transparency

I am actually a seller on Amazon and we’ve had issues with counterfeiting. So, despite it not really mattering to me if my set of screwdrivers was ‘real’ or not I downloaded the app to see if we could use this ourselves. Now, there’s one easy way this software could have worked and made a lot more sense - if it showed me some sort of serial number (generated by the manufacturer) and told me if that serial number had ever been scanned before. That would tell me 1) that I’m not using an item that’s been returned and 2) that it is probably not fake. Since it doesn’t do either I have no way of telling that somebody didn’t just copy the sticker and stick it on. If someone had done that then I’d expect it to say ‘this was scanned 100 times and is fake’. And perhaps it *could* have done that. The help feature inside the app completely insults my intelligence by not making no attempt whatsoever to explain the way this technically works (or is intended to work). And finally, the sticker itself has extremely small text and doesn’t imply in any way what it’s for (I’m smart so I guessed but clearly MANY people have no clue). And why can’t it be a QR code that at least helps me install the app? And it doesn’t even have the product name on it! Terribly thought out and a huge wasted opportunity.

It doesn’t even scan the code even though I positioned it in the square the app provides.

It is hard to connect and it won’t let me use the app when I’m connected to it

Not scanning at all! Useless app

Camera on the app won’t work on an iPhone , couldn’t focus so I couldn’t scan the QRcode

I cannot get this to scan the barcode. It doesn’t have an option to allow the camera to focus (either manually or automatically. I can’t use this.

Charged me without me approving it. Nothing transparent about this app.

I’d give -5 stars if I could. The scan process is all washed out and won’t recognize the code. It’s washed out even when it’s all shadowy around me. It’s useless

So according to another review the way this app works is by showing a green check if your product is authentic & no green check if it’s not. Okay…but how would this stop sellers of fake products from printing & sticking the transparency app QR code on their products? I get the concept but it needs to be fleshed out more. When you scan a product there needs to be more than just the name, picture, and description of the product you bought which you already read on the site you purchased it from. Doing your own research on the legitimacy of things you want to buy online will be much more worth your time instead of downloading this app.

Tru to scan barcode from amazon product. App is not working