TransPennine Express

Doesn’t want to work on either iPad or iPhone. Registered, then later tried to log in and gives error message “unable to log in due to technical issues. Please try later.” Going on now since I created my account 6 days ago. Tried to create another account using my secondary email address, and can’t register because “Marketing options not chosen” yet the screen says “Marketing choices not available at this time.” Going forward without logging in and it insists on displaying landscape/sideways, regardless of how iPad is held. Result is the right side is not displayed.

When I am older I have to be a TPE train driver

Works ok but when you display ticket info it’s very hard to close the window for the guard to see your ticket because the Done button is too high. Can’t seem to add ticket to wallet either.

Constantly crashes and is unreliable. They need to develop this further ASAP.

This app seems to be way behind the curve compared to similar apps! Why does it require you to log in so frequently? Why can’t it save my railcard option for future bookings? Why does it frequently default to a collect ticket’ option and not give the e-ticket option?!? Surely a key reason for using the app? The saving in booking fees simply isn’t worth the annoyance compared to another commonly used booking app, which doesn’t suffer from the same inadequacies.

The app logs you out every time you need to use it/show a ticket. You could log in, buy your ticket and within 10 minutes its logged you back out again. Its a pain in the ar*se

Don’t fall for the lie of flexible tickets. Awful company, awful service, awful app.

App used to work quite well but after recent update it constantly logs me out. Such a pain I no longer use it. Trainline app now, perfect.

I am unable to stay logged in on the app for longer than an hour, sometimes having to log back in to view my tickets multiple times in one trip

This app is does not follow good security guidelines