TransPennine Express

I’ve been trying to log into my account for at least a week now and I get the same error message every time. “Can’t login due to a technical issue. Please try again later” No app is worth very much if you can’t login when you need to access your ticket.

Doesn’t want to work on either iPad or iPhone. Registered, then later tried to log in and gives error message “unable to log in due to technical issues. Please try later.” Going on now since I created my account 6 days ago. Tried to create another account using my secondary email address, and can’t register because “Marketing options not chosen” yet the screen says “Marketing choices not available at this time.” Going forward without logging in and it insists on displaying landscape/sideways, regardless of how iPad is held. Result is the right side is not displayed.

When I am older I have to be a TPE train driver

Works ok but when you display ticket info it’s very hard to close the window for the guard to see your ticket because the Done button is too high. Can’t seem to add ticket to wallet either.

Constantly crashes and is unreliable. They need to develop this further ASAP.

Tickets we buy disappear, dispite me being charged - we have to buy them again 😡 I know my password, but the app keeps telling me it’s wrong! Buttons are often greyed out, or disabled for no reason. The theft is the worst of all though. What a piece of junk, I can hardly believe this is still allowed in the App Store.

Wanting to buy tickets, tried to register (multiple times) but kept coming up with an error. So gave up and deleted app. 😡

Really NOT user friendly. The app does not autofill your password when trying to sign in. Really round about way to buy a ticket. Doesn’t allow you to to select travel now, you have to move the time back to the present time. I selected to pay by Apple pay and the link did not work despite several attempts. Ended up buying ticket from the machine!

Hi any chance of landscape mode for iPad version please

At least give information of which train that is shown in your live time you muppet