One time routines!
All of a sudden nothing works! No pictures show up. Not even the selfie cam is working. What happened? Where did all my data go?
4.23 out of 5
719 ratings in United States
All of a sudden nothing works! No pictures show up. Not even the selfie cam is working. What happened? Where did all my data go?
gonna repeat what a few other users have said. images of my skin i took a couple years ago suddenly got locked behind a paywall even though they used to be free, so now i’m fuming. i saw the response troveskin made, that there has to be a “business to be run” and left an email for contact (but didn’t say anything about a way to resolve this), but there were ways you could’ve let users know in advance and given us the opportunity to download our photos that we trusted this app with. all in all, a poor move made by the company that’s most likely left many users unhappy. i’ve never given a review on the app store before but i felt this deserved one.
I have been using this App since it was just starting up. I tracked my skin for the past almost two years and had been confident that my photo logs would be saved on the app and I would not need to save it to my phone. Excited for an update, I eagerly download it just to my absolute horror that all of my data and pictures were inaccessible unless I paid a 799 monthly subscription??? Absolutely ridiculous that there was no warning, and I couldn’t save ANY of those past pictures and documentation of my skin journey. Now, I have lost years of data because of another money-hungry app looking to feed on loyal users like me who will be DEVASTATED to see they can no longer compare skin or see ANY of their past selfie logs. i emailed customer service and they have yet to respond to me. i use these pictures with my dermatologist to track my progress, and now what? I MUST pay to see data that used to be free, without any warning or notice to SAVE the previous photos? DO NOT DOWNLOAD THIS APP. absolutely no reason why i need to pay money to see MY data that i used to be able to access any time. Now i have no pictures documenting my skincare journey and i am heartbroken. hopefully they fix this for users that have been loyal and allow them to at least retrieve their selfie log & skin analysis pictures :(
The app overall is great, but it could use some tweaks. I should be able to add multiple things under the same brand instead of adding them one by one. I’ll continue to use it.
No longer free. And now I cant access my history past a week. So annoying.
Great features!
Deleted account after the, what a terrible idea to not be able to access photos for free. It’s the personal data too bad…
This is by far one of the best skincare tracking applications I’ve ever tried! It’s so multi-functional & you can literally do so many things in just a single app. It may seem a bit overwhelming at first, but with continuous use, it’s quite easy to navigate!
Highly recommend downloading this! Really helpful and for all beauty and skincare lovers this is worth it. No more letting products go to waste or using excel sheets to keep track. Get insights about your skin and outside factors that can affect your skin. SO GOOD!
I am so glad I came across this app. It has helped in many ways with my skincare journey. My favorite feature is taking photos of your face as a guide to see what has changed and what hasn’t. If you are into skincare then this is the app you need!! You can create many routines and add your own products if they aren’t listed. It’s Albert user friendly and easy to keep track. You can always keep track of your product expiration dates. Definitely a plus in this app! Download today!! You won’t be disappointed at all!!
Chart
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Category
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Rank
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Top Free
|
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192
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Top Free
|
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216
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Top Free
|
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257
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Top Free
|
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313
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Top Free
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406
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