Poor service
Travelled with TUI ( from flight to hotel) our Luggage’s got lost upon arrival. Told we will be contacted, from 09:20 am until 09:20 pm NO CONTACT AT ALL about our luggage’s whereabouts! And they were nowhere to be contacted!!! Those voice mails with options that ends to nowhere. What was meant to be a joyful holiday started with huge deception for a little girl aged 7!!!! Congratulations TUI!