Twist:Strukturiertes Messaging

Good app, works well on iPad devices. Only criticism is the app doesn’t always refresh after reading messages so it looks like you still have items unread. It also has a glitch of showing the wrong message preview in the main threads page.

Overall we enjoy using the app, but it seems like it doesn’t get updated because there isn’t a proper reply feature still. The way it’s realized currently is very inconvenient - the only way to reply to a message is to copy its link. It would be very helpful if a proper reply feature is added for messages and threads.

1. Re-ordering channels and threads is essential. I can’t use it until this basic feature exists. This is the main reason that I can’t use it.

Twist is the absolute BEST communication tool. Our Team can update each other clearly and concisely about each dog in our former mill dog rehabilitation program. Thank-you, Twist!! Laura

My team and I’ve been using it for sometime now and it’s been great. However, I wish the notification feature would be more consistent because sometimes I miss messages.

Twist is way better than Slack, in my opinion. However, the iOS app never quite gets private message notifications & read receipts right. I constantly need to go onto my desktop app, scroll through a private message, then return to the iOS app to get the unread message indicator to go away.

Don’t force people to leave reviews!

We Occasionally have technical difficulties with the platform. It takes DAYS to communicate with customer support and usually they never come to with an answer or fix. You must figure the issue out for yourself or just live with this issue. There is no phone number and Twist support will NOT communicate by phone. Going back and forth via email for days is not a good use of time to fix a technical issue on the platform. I get the asynchrony idea. That is great for many things, but there is still a time and a place where an actual phone call is necessary and these people do not get it!

Hey sorry I didn’t really give it a chance. I’m trying to find the right app for my team and all the others I was able to log into very easily. This one had me going back and forth between my email, a browser, and the app, and at least one wouldn’t work on time with the rest. Other apps just email or text you a code, I don’t have to open my email app then open my browser to confirm that I confirmed my email and then wait for the app to recognize that I confirmed my email which usually means logging in (which I just did a few minutes earlier) but wait your systems haven’t correlated yet so it keeps saying I haven’t done it yet. It’s very lazy of me to give up on it so fast, I’m just telling you I had a way smoother experience with three apps before yours so being delayed like this just made me say screw it I'm moving on to the next one. Wish you guys the best.

Love the app, but very hard to understand all the groups, teams, channels, threads! Needs better tutorials. Video tutorials. Tutorials that don’t assume we know how these things work. We had a hard time learning it but once we learned it, we love it.