Twist is way better than Slack, in my opinion. However, the iOS app never quite gets private message notifications & read receipts right. I constantly need to go onto my desktop app, scroll through a private message, then return to the iOS app to get the unread message indicator to go away.
Annoying review pop up!
Don’t force people to leave reviews!
Terrible Customer Service!
We Occasionally have technical difficulties with the platform. It takes DAYS to communicate with customer support and usually they never come to with an answer or fix. You must figure the issue out for yourself or just live with this issue. There is no phone number and Twist support will NOT communicate by phone. Going back and forth via email for days is not a good use of time to fix a technical issue on the platform. I get the asynchrony idea. That is great for many things, but there is still a time and a place where an actual phone call is necessary and these people do not get it!
Just FYI
Hey sorry I didn’t really give it a chance. I’m trying to find the right app for my team and all the others I was able to log into very easily. This one had me going back and forth between my email, a browser, and the app, and at least one wouldn’t work on time with the rest. Other apps just email or text you a code, I don’t have to open my email app then open my browser to confirm that I confirmed my email and then wait for the app to recognize that I confirmed my email which usually means logging in (which I just did a few minutes earlier) but wait your systems haven’t correlated yet so it keeps saying I haven’t done it yet. It’s very lazy of me to give up on it so fast, I’m just telling you I had a way smoother experience with three apps before yours so being delayed like this just made me say screw it I'm moving on to the next one. Wish you guys the best.
Good but needs tweeking
Love the app, but very hard to understand all the groups, teams, channels, threads!
Needs better tutorials. Video tutorials. Tutorials that don’t assume we know how these things work.
We had a hard time learning it but once we learned it, we love it.
Better attachments compression
Hi! Our team loves Twist. Is the best messaging app for work. No doubt about it. The only thing we don’t like is attaching something to a message. Apparently it does not do any compression and it’s very slow to upload things and even to see a image, it downloads very slow. Is the only thing we can see that Twist is no good. Everything else is perfect. Thanks a lot and keep delivering great updates 🤘🏼
Doesn’t work
I literally have to delete the app every single time and reinstall to receive notifications. Otherwise nothing loads
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