Country not included
Why’s the app limited to only 4 countries. I live in the United Kingdom but I don’t have any option for that
4.15 out of 5
74 ratings in United Kingdom
Why’s the app limited to only 4 countries. I live in the United Kingdom but I don’t have any option for that
It won’t let me change the currency to £
not showing option for united kingdom and i can’t change the location to my address line. its a joke
This app is so glitchy not even the promise of 25% discount can make me stick with it. The back arrow doesn’t work, and when it does it takes you right to the top of the listing page. The filters don’t work properly, even when selecting a size, once you click on a product it says the size isn’t available. When adding something to cart sometimes the error massage “you cannot add anymore of this product” appears. What’s the point getting people to download your app if you can’t be bothered to check if it actually works first!
The worst service ever! Ordered online, the color looks different and I can’t even exchange! When I came to the store, the shortsighted manager Arman at Mall of the Emirates has zero understanding of customer care and could not care less that the color is different and was quite rude and unprofessional! When I asked him to show me where it is stated this no exchange policy it took him 10 minutes to find where it was written, as it was neither on the receipt, nor on the order page, but it was stated somewhere deep in the T&C page. Frankly this experience has made me lose interest in Victoria Secret and question their customer satisfaction approach because managers are the representation of your brand so now it seems that Victoria Secret is: 1)Business 2)Business… 99) customer experience. There are better companies who do the same product with a more modern Customer service experience so Victoria Secret I wish you good luck hiring more managers like Arman!
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
69
|
Top Free
|
|
76
|
Top Free
|
|
91
|
Top Free
|
|
95
|
Top Free
|
|
96
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