Videx CloudNected Client

The app has a habit of crashing often and the only option to make it work again is to remove it from your device, reinstall from the App Store and log in again. Would appreciate a fix, this is not usable.

The new version of the app is terrible, the updated user interface is a downgrade in terms of ease of use, and reacts much more slowly than before. If another user has opened the gate, there is no way to tell, so if you activate it as well, it actually stops the gate from opening! v2.0.0 is nearly unusable! Please let me go back to the previous version…

Poor layout.Need to attempt multiple times to log in (every time). Just doesn’t work. Very poor reflection on Videx,my 5 year old can go a better job.

This isn’t a stable app + hardware setup. I keep the firmware on the handsets and the gate module regularly updated, despite no alerts from Videx any firmware updates are available. My latest firmware update bricked the gate module, which required a physical reset and rolling back to the previously working firmware version. Now I have lost trust in future firmware updates. The app itself is also poor. Establishing a video link first time is rare during a call, and often audio isn’t working either making this setup unusable. You can see from the quality of the app itself it’s a bit shoddy and really isn’t up to standards of what you would expect these days. I may explore the SIP client options instead and see if that gives a more reliable result.

Used to be poor but stable. Now it just crashes, having lost the functionality to open the gate.

Uninstall and then reinstall worked for me then.

Up until the update it’s worked perfectly but now won’t open!!!!!! Please sort this out quickly at it operates my front gates

Since this update I can’t load the app as it keeps closing when I open it and so now I can’t use it to open my gate 😫 Up til then it was great as worked perfectly and no errors.

This app was fine (did it’s job) but for some reason now it just keeps crashing