How is this app so bad in the year 2024?
Bad just so bad!
Desafío: 52 Semanas de Ahorro
Published by:
Virgin Hotels
Description
Say hello to Lucy, the Virgin Hotels app that puts you in control of your stay—before you even arrive. From mobile check-in and a digital key to in-room controls, room service at your fingertips, and seamless service requests, Lucy keeps everything effortlessly within reach.
MORE PERKS FOR KNOW MEMBERS
If you're In The Know, Lucy gets even better. Update your preferences (sweet or salty?), connect your Virgin Red account to rack up Virgin Points, and unlock exclusive member perks that make your stay even more rewarding.
Join The Know to unlock exclusive perks like room upgrades, member-only rates, and daily cocktail hour when you sign up. Plus, connect your Virgin Red account and to start earning & redeeming Virgin Points.
ARRIVE ON YOUR TERMS
Pre-Arrival Check-In –Get ahead of the game and check in before you even land. Pre-check-in anytime after 3 PM the day before you arrive, then, when you get here, simply request your key or skip the desk entirely by downloading your digital key.
Your Digital Key – Access your chamber, elevator, and key-protected amenities —all from your device.
YOU’RE IN CONTROL
Room Service, Reimagined – Browse the menu, order with a tap, and return to your chamber with your meal waiting.
Requests, Without the Calls – Extra pillows, valet, turndown? Done.
Lights, Thermostat, TV? Check. – Set the vibe without leaving bed.
Hotel & Dining Reservations – Book a table or a stay with ease.
SEAMLESS CHECK-OUT
Check out from your phone, review your bill, and have it emailed instantly. No stop at the desk required.
Download Lucy now and let your stay be as effortless as it is unforgettable.
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MORE PERKS FOR KNOW MEMBERS
If you're In The Know, Lucy gets even better. Update your preferences (sweet or salty?), connect your Virgin Red account to rack up Virgin Points, and unlock exclusive member perks that make your stay even more rewarding.
Join The Know to unlock exclusive perks like room upgrades, member-only rates, and daily cocktail hour when you sign up. Plus, connect your Virgin Red account and to start earning & redeeming Virgin Points.
ARRIVE ON YOUR TERMS
Pre-Arrival Check-In –Get ahead of the game and check in before you even land. Pre-check-in anytime after 3 PM the day before you arrive, then, when you get here, simply request your key or skip the desk entirely by downloading your digital key.
Your Digital Key – Access your chamber, elevator, and key-protected amenities —all from your device.
YOU’RE IN CONTROL
Room Service, Reimagined – Browse the menu, order with a tap, and return to your chamber with your meal waiting.
Requests, Without the Calls – Extra pillows, valet, turndown? Done.
Lights, Thermostat, TV? Check. – Set the vibe without leaving bed.
Hotel & Dining Reservations – Book a table or a stay with ease.
SEAMLESS CHECK-OUT
Check out from your phone, review your bill, and have it emailed instantly. No stop at the desk required.
Download Lucy now and let your stay be as effortless as it is unforgettable.
Screenshots
Desafío FAQ
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Is Desafío free?
Yes, Desafío is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Desafío legit?
⚠️ The Desafío app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
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How much does Desafío cost?
Desafío is free.
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What is Desafío revenue?
To get estimated revenue of Desafío app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
1 out of 5
1 ratings in Australia
Ratings History
Desafío Reviews
The worst
Come on Virgin. This app is the single worst app I have ever used.
Do not bother!
It’s hard to use and after a bunch of work, it did not let me check in although it stated I could. Such a waste of time!
App doesn’t work
Could never get signed up and/or get password or change password. A good app is a determining factor or where i consistently book. My first stay with a Virgin property not off to a good start.
App broken
When will this be fixed?
App is now WORTHLESS
The Virgin app used to work great! I could book hotels, get into my room, add info about myself, etc but it seems ever since the introduction of Virgin Red you know have to log into the app every single time. Anytime I try to book a room the screen goes blank & I’m not able to use it to do anything. For as great as the Virgin brand is I would think the app would not have this many bugs.
Dumb
Don’t expect to actually check into this hotel with this useless app. It doesn’t work until you physically check in. So you still have to wait in the looooong line. Worthless.
Awful
Well this app is a disaster. I booked a room at Virgin Las Vegas website directly. I can see my room, but I can’t use the functions of room controls or room service; yet alone mobile key. I asked front desk and they said the app is “down”. Lucy App is the same as the Virgin app. This was for a stay at Las Vegas during March 2024. I booked direct.
Can’t book rates displayed
Spent several hours attempting to book the rate displayed on my screen only to receive error invalid code.. there’s no code I’m booking the rate you gave me, this is also happening on their website so obviously this is a coding flaw in the system
Does not work
Told to download this app to manage my reservation. Does not let me sign in. Then crashes.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet
Desafío Competitors
Virgin Hotels: Lucy Installs
Last 30 days
Virgin Hotels: Lucy Revenue
Last 30 daysDesafío Revenue and Downloads
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App Info
- Category
- Travel
- Publisher
- Virgin Hotels
- Languages
- English
- Recent release
- 7.0.15 (2 weeks ago )
- Released on
- Jan 8, 2015 (10 years ago )
- Also available in
- United States, United Kingdom, Australia, Austria, Poland, Switzerland, India, Canada, Netherlands, Denmark, Cyprus, Kazakhstan, Latvia, Spain, Egypt, France, Lebanon, Mexico, Germany, Dominican Republic, Lithuania, Belgium, Brazil, South Korea, Colombia, Bulgaria, Indonesia, Chile, China, Peru, Slovakia, Sweden, Japan, Norway, Iceland, Ecuador, Ireland, Malaysia, Slovenia, Argentina, United Arab Emirates, Azerbaijan, Czechia, Israel, Finland, Algeria, Hong Kong SAR China, Saudi Arabia, Estonia, Italy, Taiwan, Greece, Philippines, Pakistan, Hungary, Nigeria, Kuwait, Brunei, Portugal, Bahrain, Croatia, Malta, Belarus, New Zealand
- Last Updated
- 5 months ago
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