Account Recovery Assistance
I hope this message finds you well. Firstly, I'd like to extend my apologies for rating the game with two stars. I want to clarify that my love for this game is immense, to the extent that I became thoroughly engrossed in it. Unfortunately, I encountered an issue with my account that resulted in my inability to access the game any longer. In an attempt to resolve this matter, I reached out to Scopely for assistance. Regrettably, I was disheartened to learn that support is exclusively available to players who have made in-game purchases in order to recover their lost accounts. Given my financial constraints, I find myself unable to make such purchases, although I would have gladly done so due to my genuine affection for the game. I am aware that the developers have the capability to address account-related concerns, and I firmly believe there must be a way to reinstate my account along with all the progress I had made. It was disheartening to witness how Scopely's policy regarding assistance led me to lose hope in this regard. I meticulously provided all the necessary details, but it was disheartening to realize that my inability to make purchases hindered me from receiving the assistance I desperately needed. As previously mentioned, I would have made purchases if my financial situation allowed for it. My dedication to the game drives me to give my best and earn in-game coins to unlock various features. I implore you to consider my plea for help, as I am certain that a solution exists to facilitate the recovery of my account. Presently, my account's status is deteriorating due to a lack of activity, and this deeply concerns me. I kindly request your assistance in resolving this matter and restoring access to my account. I firmly believe that with your expertise and understanding, a resolution can be achieved. Your support would mean a great deal to me, as it would rekindle my enthusiasm for the game and allow me to continue my journey within its virtual realm. Thank you for taking the time to read my feedback and request. I am eagerly anticipating a positive response and a resolution to this situation.