Description

Watsons, your no. 1 favourite health & beauty store is now on mobile app! You can now shop for the latest health, beauty and personal care products anywhere and anytime.
What's more, you can now easily earn and redeem your Watsons membership points without physical card through the app. Simply browse all the what's hot deals, latest and exclusive products, or even scan the product barcode, add to cart and checkout on-the-go with your mobile.
Check out the app’s awesome features:
1) Watsons Membership Go Cardless
For added convenience, link up and access your membership to get rewarded wherever you go.
2) Exclusive Online and Mobile Promotions
Enjoy exclusive online and mobile deals, right at your fingertips!
3) Scan your products
For a faster and easier product search, just scan the product barcode to add it to cart.
4) Pay with Watsons member points
Pay easily with your member points whenever you shop with Watsons Mobile App, and get real-time points balance to know how much you got.
5) Islandwide delivery or pick up at Watsons store
Have your items delivered straight to your friends/home or choose a Watsons store near you for self-pickup.
6) Favourite items
Save your preferred products and access it all under “My Wish List” for future repeat purchases.
7) Enhanced Store Locator
Looking for a Watsons store or need to speak to a pharmacist? Simply click the store locator wherever you are.
8) Secure checkout
Secure payments via MasterCard, Visa and American Express credit card.

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Screenshots

User Rating

4.53 out of 5

13,727 ratings in Singapore

5 star

10,562

4 star

1,532

3 star

454

2 star

160

1 star

884

Ratings History

Watsons SG Installs

Last 30 days

0

View Installs Data

Watsons SG Revenue

Last 30 days

$0

View Revenue Data

Watsons SG Reviews

Horrible app

The app is so bad. I added items to cart and it doesn't appear. Shows there are 10 items there but in the cart, it's 0.

check out process is down

Encountered failure on check out process even though I tried several times Kept closing the account and I have to log in again and again

Fast & user friendly

As compared to the web version which always crashed, this is so much better. Doesn’t hang and easy to access and shop around. Fast response too.

Out of stock

Although out of stock but Watson was reminded me when the stock is in

Very Terrible Return Experience

For online purchase, it often run into checkout systems during big campaign days and yet we can only be refunded through vouchers instead of bank refund. Please work on your return experience and return us the money instead of vouchers ( which have short expiry date and is unable to split up and use) Extremely terrible! Advise to get from physical stores instead

Buggy App

The app resets to the home page when there is no internet connection.

System ineffectiveness

I failed to make payment using the promo code, it thought I already used it and asked to wait for 20mins before another retry if I hadn’t used it successfully. Totally waste of time as I waited for more than 20min then only could use the promo code again.

App faulty

I am not able to enter address details as the app was not letting me type it out. Please fix the app for a smooth ordering experience in future

Such bad app experience, you’re losing sales

App and website are both so bad. I couldn’t register my card on the website. Downloaded the app, managed to register it. Now the app does not allow me to register delivery address. Can you imagine a buyer at the last stage of completing a purchase and the app fails to let the order through? The live chat agent does not know when the system maintenance will be done. Seriously Watsons, get your act together and provide a seamless digital experience for your customers.

Bad customer experience, the app hang and is unable to update any details

Was frustrated with the app

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Singapore Shopping	17
Top Free	Singapore	173
Top Free	Hong Kong Shopping	380

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App Info

Watsons SG - The Official App