Wildfire Digital+

I can’t even see my pending transactions and I also use to see my paychecks pending into my account and now I can’t anymore. Also, I hate how when money is taken out of my account and it doesn’t even update it to the correct amount on what’s left in my checking. I have to literally restart the app to see the correct amount left but even that doesn’t work sometimes. Make this app better!!!

I literally closed my account and left this bank due to its switch to this terrible app. Less features than before. The amounts in my accounts were not ever accurate (how are you to bank of you don’t know what’s in your account). A less user friendly log-in and user experience. Clearly, no one consulted any members to see what they needed in a new app. I gave them 4 months to address anything on there, most specifically the incorrect banking amounts. They did not. When I asked to close my accounts, they informed me there was still a 5$ balance to be paid on my credit card…. Which had been paid off and showed a zero balance in all statements (online & paper) for 4 months. They told me it was an interest charge. On what? There wasn’t a balance to charge interest on??? It was so bad, I left this bank after 20 years. I advise you do the same.

Terr

I have complained so much in the beginning about the new app that since the bugs have been worked out, I thought I should say that it is working well now. Still have to go to main website to get statements but the digital + app works to do bill pay, check accounts, transfer, etc.

Why am I unable to sign into the app? I have the new enrollment for business. So why can’t I have access via the app. I liked the last app.

I would rate this less than one star. Lost many features of the already bad app. Most importantly the ability to transfer funds between business and personal accounts. I have to have multiple different logins now. Thanks for making things more difficult. I will probably move banks just because of this.

I’ve been using the new app for about a month and so far it’s been down or not updating information more than it’s worked. I have no desire to see old closed accounts. They should be able to be hidden, or simply not there. Hoping to see an update that addresses the issues it has soon, I like my bank, but this makes me want to switch to a bank that allows me to use a mobile app without a headache.

New portal is much more updated with added feature of P2P.

I can’t even log in? It says my username and password is incorrect, but it’s been the same since 2016. Definitely not incorrect.

You can no longer see pending transactions, which is a real killer for me