Wink - Smart Home

No innovation, product only works 1/3rd of the time. Last couple of days some Home Sitter service constantly and randomly turns my lights off and the app is SO poor and broken you can’t even access the section of the app where the home sitter settings are displayed. Screen churns trying to access it on the app then just gives up and shows a blank screen. Spend your money and time somewhere else … AVOID!

The app is four years old. Something isn't compatible anymore. The "services" tab won't even open anymore!

In 2024 there is no excuse to download this. Just don’t. This is a failure of capitalism brought to life by celebrity entrepreneur Will.i.am. A technological tragedy of our day.

Scummy practices. And you wonder why my GE Aros air conditioner was given to me for free. To protest the outrageous monthly fee, do not use this app.

So initially, after you buy the smart device accessory you didn’t have to purchase a subscription to use the device at the time of writing this it’s at 1.8 stars which I think is still too high for this app

Nothing works even with the subscription. Want to know if your lock is opened? Well it’ll tell you hours later. Have a water sensor? Loses connection weekly. Need to operate a valve during a leak? How about you go &@$k yourself.

I have the Hub 2 and I tried the subscription service but the app does nothing at all even when you subscribe. The Wink phone number takes you to an automated system that sells life insurance.

This company is a scam do not use. !! After purchasing they randomly start forcing users to subscribe to make extra revenue. The product was supose to work without any subscription which is why most bought it. Then randomly someone at corporate had the great idea of focusing users to purchase their subscription to make more money. Now that we are all stuck with hardware now would be the time to require extra funds. Someone complained and sued forcing the company to unlock some features free in a local system however the company has strategically stopped update for non subscribed users rending our hardware obsolete and unable to work. Another lawsuit should be in order to punish management for their malicious intent

Bought a wink set up and spent hours trying to get it to work . Very user u friendly AVOID

Shut me down never canceled? Tried to enter my credit card # in the membership & blocked me? Never responded to my 4 messages? If there is another company That WAY BETTER and more $ Hire them instead. I never cancelled.