Woolworths (Pty) Ltd

Downloads
Revenue

Description

Get the Woolworths app and enjoy quality and difference whenever, wherever you need it.
It’s everything you’ve come to expect from South Africa’s best-loved retailer, and there’s so much more to come.
Shop on the go
Browse, search and shop fashion, beauty, homeware and food wherever you are, and choose the delivery option that works for you:
Standard delivery: Choose your date and time and we’ll deliver to your door.
Click and Collect: Shop Woolies food and collect it from a Woolies store when and where it’s convenient for you.
Dash Delivery: Shop Woolies food and get your order delivered fast, fresh and same day!
Stay a step ahead
Turn on push notifications to be the first to know about exclusive offers and promotions, and keep connected with messages and news in your app inbox.
Stay inspired
Get the latest style trends and mouth-watering recipes as soon as you open the app.
Ratings and reviews
Find out what customers are saying about their recent purchases and share your thoughts with our Woolies community.
Virtual try on
Try before you buy and get the latest, and best, look with our virtual try on service. Available on selected beauty products using your device’s camera and remember to smile for that selfie!
Scan a product
Get instant product info when you scan a product in a store or at home. Add to your basket for quick and easy shopping.
Find in store
Need something special right now? Our app can tell you what we have in stock at all your nearest stores, so you can plan your shopping journey better than ever and be sure to get what you need.
Shopping list
Add any products to your in-app shopping list while you’re browsing. It’s easy to use and so convenient when you’re on the go.

Find your store
Use our store locator to find your nearest store, its contact details and opening hours. iOS users, open directions to your chosen store in Apple Maps.
Check your account
Woolies card holders, check your account balance, available funds, next payment date, and your last 20 transactions on the go! You can also view your full statement and make your payment wherever you are.
Shop with your virtual store card
Whether you’ve left your store card at home or you’re waiting for your new card to be delivered, you can use your Woolies Virtual Store Card in our app.
Be secure
Can’t find your Woolies store card but think you might? Freeze it in our app so no one can use it. Definitely lost your card or it’s been stolen? Block it and arrange a replacement in our app.
Get funds
You can apply for a store card, credit card, a loan or a credit limit increase straight from the app! Remember, if you have a Woolworths Personal Loan, you can request funds to be transferred into your account at any time.
Get rewarded
Get personalised WRewards virtual card and vouchers in the app. Cashiers will scan the digital WRewards card and vouchers on your phone at checkout. You can also check your tier status, WRewards savings, and your next tier goal.
Easy log in
Use the same sign in details for our website and app.
Get in touch
You’ll find our contact details, email address and FAQs in the app. You can chat to our Financial Services team direct from the app.
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Screenshots

Woolworths (Pty) Ltd FAQ

  • Is Woolworths (Pty) Ltd free?

    Yes, Woolworths (Pty) Ltd is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Woolworths (Pty) Ltd legit?

    ⚠️ The Woolworths (Pty) Ltd app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Woolworths (Pty) Ltd cost?

    Woolworths (Pty) Ltd is free.

  • What is Woolworths (Pty) Ltd revenue?

    To get estimated revenue of Woolworths (Pty) Ltd app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.55 out of 5

183 ratings in United Arab Emirates

5 star
148
4 star
17
3 star
2
2 star
3
1 star
13
Ratings History

Woolworths (Pty) Ltd Reviews

Never received my delivery

Bianca DG on

United Arab Emirates

I ordered on Christmas morning , I gave a time I wanted it to be delivered. Not only was it late but the driver does not contact the customer to make sure there is a smooth delivery process. I also emailed the Woolworths team 3 times now and there has been no response. This is the worst service anyone could give. Not only did they provide absolutely horrendous service but they took my money and are not doing anything about it!!!

Missing items on order

Nomsyy Langaa on

United Arab Emirates

My passion fruit sparkling cool drink wasn’t delivered , plus my one chai smoothie

Something wrong

Hippie8309 on

United Arab Emirates

I don’t know why, but for some reason when I’m outside of SA the app doesn’t work. It worked fine for 3 weeks and now it’s just terrible. Preferred just using the site through the web

Waste of time and money!

Miljana-Mima on

United Arab Emirates

I’ve never received my order and still waiting on money refund. Contacted their customer service couple of times and no one is doing anything. Call them and they promised I’ll receive my order what didn’t happen. I emailed them 3 times for money refund since I’m not even in SA anymore, on what they confirmed how they will do it and after follow up email I received survey to rate products that I never received. Spare your time and save your money and don’t use this app!

Worst banking app

Nataliestrauss on

United Arab Emirates

Glitches endlessly, customer service call centre is absolutely terrible.

Worst app out there.

Taryn - South Africa on

South Africa

Woolies app is shocking considering it’s target market. The app is slow. Everything takes ages to load. The flows and layout are awful to use with counterintuitive basket additions, poor substitute processes (only recently better but still Not great) and a terrible app layout. Learn from your competitors who are doing a much better job (sixty60) about customer satisfaction. Good luck when discovery vitality partners with checkers as I look forward to not having to use the woolies app on a weekly basis.

Awful app

Whymustyoubesohorrible on

South Africa

Horrible online service I’ve ever used ,very disgusted!!!

Orders tab not available

mamasedy on

South Africa

I am not happy with the new update as I can’t access my orders

Complain

Velani Dyadume on

South Africa

Very bad service I got from a “well branded” name. I never expected that from you, where I had to go back and forth for you guys to refund my money which I haven’t received till this day. You don’t even deserve a single star. And when I went to your store the manager just overlooked and he just made a phone call while walking away from me he did not even try to look for a solution which made me assume that it is because I’m black otherwise if it was a white person he would have jumped and tried to sort it out. Very disgusting and bad for your name.

No response on non delivery

Oomeshni on

South Africa

I called the call centre and sent an email regarding a R465 steak fillet with no response and no refund. Still waiting…

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
Chart
Category
Rank
Top Free
10
Top Free
77
Top Free
229
Top Free
287
Top Free
361

Woolworths (Pty) Ltd Competitors

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60-minute grocery delivery
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SA’s No.1 Online Fashion App
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Big brands on big daily deals
Mr Price App
Love it? Tap it. Bag it. Easy!
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MyRunway SA Fashion Shopping
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Woolworths (Pty) Ltd Installs

Last 30 days

Woolworths (Pty) Ltd Revenue

Last 30 days

Woolworths (Pty) Ltd Revenue and Downloads

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