Convoluted and cryptic UI
The Workday app seems like it suffers from too much customisation. Employers can seemingly do whatever they want within it, which makes finding information an exercise in pain. One has to search for the exact right keyword or else you won’t find it. ‘Pay slip’ becomes ‘salary slip’ and if you don’t know the perfect keyword, you’re stuck. Similarly these files can’t be downloaded from the app, only from the desktop website. Why restrict on app, unclear! Overall, a usability nightmare.