XCel App.

They just suspended my account without any explanation. Now 10 months ago. I still have 67£ on this crap account, I think I can forget. After to my hundreds of emails finally they answered, asked me additional verifications again, what I kindly sent immediately, but nothing happened after. I still can login and see my money but I can do nothing more. The Financial Ombudsman said there is nothing to do with them. Nice 👌👍

Cant upload id no good

i cant login on iphone way ?

WORST APP THEY WILL TAKE YOUR MONEY

Was required to sent ID and a photo, to open, which is standard. Received first payment, no issues. Second, didn’t spend and third was left. I transferred £100 and it worked, went to send another £50. I was told my limit was exceeded. I emailed customer service, who asked for a passport copy (again), a bank statement, a utility bill and a driving licence? To send £100? Anyway, before I got the chance my account is suspended. I don’t know what’s going on and seriously need assistance.

please update as it crashes

Not bad, although your monthly transfer limit is quite shocking

Great app, works very well. Easy setup and features are working perfectly

I was able to register for the app and get account within a short space of time.

I have tried to contact them 3 times as my partner sent £200 to the account when I try to withdraw or send it back it says my account is under a standar review. No contact number. They don’t respond to emails. NOT IMPRESSED