Zen Planner Staff App

Does not work on the ipad

This is a horrible application, lots of bugs and crashes. Have to try everything over and over, at this point I don’t even bother using it any longer, use the desktop version instead. Which is also horrible to handle and the software, overall, is BAD.

This is the worst CRM I have ever used. Just don’t do it. Go use a piece of paper and manually do track your membership, you are better off.

This app’s usability is terrible. I’ve already called to complain and for as much as I’m paying to run my gym’s memberships, it should be a top of the line app with no glitches. The usability should include accessing member info that we get through the desktop site. I’m not always stuck at my computer. I’m with members. Checking in people is so slow. So many glitches. This seriously needs a huge update. I wish I could give 0 stars.

This app constantly freezes kicks you off or shows no one is signed up for class. Then you reload and wait wait wait to only find out people are signed up You call zen planner and then are told. Did you check your internet connection.. The apps been around long enough where it should be better by now. This app actually costs us time as opposed to saving it.. Annoying

Very unreliable and glitchy, unable to take clients information through the form. Wanted to go digital using this app in our ipad at the gym but this software is not stable enough to use for it.

I'm constantly being signed out of the app, and if I forget my password and try to recover it, it won't send the code to the email that I have. Always something up with this app.

I switched over to zenplanner after the pricing raises of MINDBODY. I wholeheartedly regret it. The technology is no where near zenplanner and app crashes constantly Would not recommend

Ive used many different apps similar to this. Wodify, TrueCoach and sugarwod and by far this is the worst one. There’s always some type of issue going on with it and most of the time you can’t even sign in because it won’t connect to server. Highly recommend to avoid this at all cost. I would give this a zero if I could.

This app continues to let us and our members down weekly. Clearly zenplanner needs to make a major change with their app developer. Literally a problem with this every week. Members complain daily. Would give 0 stars if we could.