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Zoho SalesIQ - Live Chat App

Hassle Free LiveChat Software

Published by: Zoho
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Description

"Zoho SalesIQ is a live chat software, website visitor tracking, and analytics app rolled into one platform."
Description:
Join the 100,000+ people already using Zoho SalesIQ to convert their website visitors into happy paying customers.
Zoho SalesIQ is a unique platform with website visitor tracking, live chat, and analytics all rolled into one for growing businesses.
Key Features:
1) Know who's on your website.
2) Improve your sales and customer service by allowing website visitors to start a live chat with you.
3) Win your visitors' attention with proactive chat. Send automated invitations to engage prospects based on the content on your website they are looking at.
4) Collect feedback after a live chat session to enhance the quality of your website visitor interactions.
5) Engage a wider audience with real-time chat translation, available for over 25 languages.
6) Capture the list of all your visitors even after they have left your website.
7) Use lead scoring to organize your website visitors on the likelihood that they will make a purchase.
8) Setting up Zoho SalesIQ on your website can be done within 5 minutes. It is as simple as copying and pasting a snippet of code on your website.
9) Award-winning customer support team available to answer your queries over email, phone, live chat, and social media.
Subscribe within the app. The subscribe option will be shown to only portal owners.
Users can choose from 3 available plans with monthly/yearly subscriptions.
Plans & Pricing:

1. Basic Plan: Visitor insights (50k visitors/ month) | 1000 chat sessions/ month | 1 custom Chatbot | Advanced visitor information | Email signature chat | Departments | FAQs | Articles | Chat routing | Chat Transfer | Group chat | Proactive chats | Lead scoring and Company scoring | Business Hours | Branding | Click-to-call | Audio call | Screen sharing | Third-party integrations
Monthly:
1 operator per month - $10 (USD)
2 operators per month - $20 (USD)
3 operators per month - $30 (USD)

Yearly:
1 operator per year - $84 (USD)
2 operators per year - $167.99 (USD)
3 operators per year - $250 (USD)

2. Professional Plan: Visitor insights(100k visitors/ month) | Unlimited chat sessions | 5 custom chatbots | Facebook messenger | Instagram | WhatsApp | Telegram | Block IP | Operator chat monitoring | Weekly and monthly reports (scheduled) | Real-time reporting | Apple TV app

Monthly:
1 operator per month - $17 (USD)
2 operators per month - $34 (USD)
3 operators per month - $51 (USD)

Yearly:
1 operator per year - $152.99 (USD)
2 operators per year - $304.99 (USD)
3 operators per year - $459 (USD)

3. Enterprise Plan: Visitor insights (200k visitors/ month) | Chat translation | 10 custom chatbots | Answer bot | Autopilot | Tags | Smart Suggestions | Company profile enrichment | Profanity Management | Integrations with Cloud Telephony and PBX systems

Monthly:
1 operator per month - $25 (USD)
2 operators per month - $50 (USD)
3 operators per month - $75 (USD)

Yearly:
1 operator per year - $239.99 (USD)
2 operators per year - $479.99 (USD)
3 operators per year - $719.99 (USD)

Points to Note:
Payment will be charged to iTunes Account on confirmation of purchase.
Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
Account will be charged for renewal within 24 hours prior to the end of the current period.
Subscriptions may be managed by the user, and auto-renewal may be turned off by going to the user's 'Account Settings' after purchase.
Cancellation of the current subscription is not allowed during the active subscription period.
Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication.
Privacy Policy and Terms & Conditions:
- https://www.zoho.com/privacy.html
- https://www.zoho.com/terms.html
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Zoho SalesIQ FAQ

  • Is Zoho SalesIQ free?

    Yes, Zoho SalesIQ is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Zoho SalesIQ legit?

    🤔 The Zoho SalesIQ app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does Zoho SalesIQ cost?

    Zoho SalesIQ is free.

  • What is Zoho SalesIQ revenue?

    To get estimated revenue of Zoho SalesIQ app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.68 out of 5

191 ratings in Canada

5 star
148
4 star
27
3 star
8
2 star
2
1 star
3
Ratings History

Zoho SalesIQ Reviews

Does not always notify you if phone is in lock screen

Crashes!!!!! on

Canada

I MISS so many chats because this stupid program puts my status to ‘idle’ and then will NOT notify me of an incoming chat!!!! Also I need to receive notifications on my Apple Watch when there is a chat request. Sometimes I walk away from my phone for a moment to do Something and I do not hear the new chat notifications. Notifications on Apple Watch would tap my wrist to let me know there is a new chat. *** update *** Apple Watch gets intermittent notifications sometimes but rarely. I usually have my phone in lock screen waiting for a text 99% of the time. And a lot of chats so not even notify me and are pushed to the CRM

Ios app crashes sometimes

RebelFromFuture on

Canada

We are experiencing some issues when we try to answer chats on our phone. Tbh re-installing app fixes issues most of the time. I think it’s about time for the developers to release some updates.

Fun and useful

cmksoso on

Canada

Love seeing when people hop on the site and where they spend time.

Bogues continuels

René392 on

Canada

Bonjour votre app bogue très souvent. Elle n’est malheureusement pas fiable. Désolé

Does not keep active

Racoonboon66 on

Canada

No matter how you set it up.. after 3 or 4 days you have to shut it off and re open it to have the notifications again... very disappointed in this app. Been trying to fix for 1 year now... switching solution soon

Just average

Arun233 on

Canada

App is okay, have options to make a live chat, but visitor history needs improvement. It would have been better if the viditor history shows in a very organised manner. Right now it shows aug 12, sep5, aug 17.

Confusing

Brandon 12344 on

United States

Not a fan, freezes consistently. Alerts are all over the place. Recommend a different service. Website is good but app version is terrible

Way worse than the Android Version

UserError92 on

United States

I have constant issues with SalesIQ on my iPhone 13. It is the only app that is consistently laggy on Wi-Fi (with Fiber internet) and on 5G Cellular. Not just laggy from a slow internet connection though. As I have constant issues just trying to type in the app where my key presses become delayed by up to 10 seconds in between letters or numbers. This happens if I have apps in the background or not. I have wiped my phone, removed and reinstalled the app all to no avail. This is with just one chat being open, and no others. It has been this way since iOS 16 into iOS 17.3 Beta, so it’s not an OS issue either. If you can, just use the Android version of the app.

Improvements

Mr. Barillas on

United States

The platform overal is great. The app works fine too. There are some small details but we think we can work it out with the technical support. They have been very responsive.

Confusing

Brandon 12344 on

United States

Not a fan, freezes consistently. Alerts are all over the place. Recommend a different service.

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Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
Chart
Category
Rank
Top Free
Nigeria Business
347
Top Free
Pakistan Business
450

Zoho SalesIQ Installs

Last 30 days

-1

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Zoho SalesIQ Revenue

Last 30 days

$-1

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Zoho SalesIQ Revenue and Downloads

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App Info

Category
Business
Publisher
Zoho
Languages
English, Arabic, Bulgarian, Czech, Danish, Dutch, French, German, Greek (modern), Hebrew (modern), Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Chinese, Spanish, Swedish, Thai, Turkish, Vietnamese
Recent release
2.8.12 (3 weeks ago )
Released on
Apr 18, 2016 (8 years ago )
Also available in
United States , India , United Kingdom , Canada , Nigeria , Australia , Mexico , United Arab Emirates , Germany , Spain , France , Italy , Brazil , Colombia , South Africa , Türkiye , Netherlands , Saudi Arabia , Vietnam , China , Pakistan , Egypt , Philippines , Japan , Argentina , Thailand , Chile , Ukraine , Denmark , Ecuador , Portugal , New Zealand , Sweden , Belgium , Ireland , Switzerland , Indonesia , Israel , Singapore , Malaysia , Peru , Poland , Romania , Austria , Lebanon , Dominican Republic , Hong Kong SAR China , Russia , Hungary , Greece , Taiwan , Bahrain , Croatia , Norway , Bulgaria , Slovenia , Nepal , South Korea , Luxembourg , Armenia , Tunisia , Finland , Belarus , Malta , Kazakhstan , Kuwait , Czechia , Brunei , Slovakia , North Macedonia , Azerbaijan , Madagascar , Uzbekistan , Algeria
Last Updated
4 days ago
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